Job description

Norm Reeves Honda of North Richland Hills, TX is looking for a top performing Service Advisors to join our team!

*Please submit your resume and a Recruiter will reach out to you directly.*

You can also apply directly at NormReevesHires.com

What You’ll Do:

• Greet guests as they arrive in the Service drive
• Communicate empathetically with guests about their vehicle
• Offer solutions and added services to guests
• Prepare detailed repair orders after initial inspection with exact instructions, making special note of primary concern(s) from the guest
• Provide timely follow-up progress of each repair order and contact guests with repair changes
• Analyze quality control reports and maintain a high Customer Service Index Score
• Process monetary transactions

Benefits:

• A great working environment in a modern dealership
• Influx of continuous work
• Advancement opportunities
• Tuition Reimbursement
• 401k with Matching Contribution
• Paid Vacation and Holidays
• Paid Volunteer Time Off
• Medical (PPO), Dental (PPO & HMO), Vision and complimentary Group Life Insurance
• Employee Discounts for Sales, Service and Parts
• Employee Referral Bonus Program
• Company Partner Discounts
• Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)

What You’ll Need:

• Full time availability. You’ll also need to be at least 18 years old.
• Previous experience as a Service Advisor/writer
• A valid driver’s license and acceptable driving record
• Creative, positive, team player attitude
• Ability to analyze situations and make win-win business decisions
• Honesty, empathy, and exceptional communication skills
• Leadership skills in team-based and independent settings

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday
• Weekend availability

Shift:

• 10 hour shift
• 8 hour shift

Work Location: One location

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