Job description

CPS is looking for an experienced Service Technician with excellent mechanical and electrical skills to join our team!

We strive to offer competitive pay and benefits. Benefits include medical, dental, and vision insurance; 401k match, company paid life insurance and employee assistance program, a large range of voluntary benefits, and more!

At CPS, we are a team. We provide team building activities, company retreats, and other great employee experiences. Great culture and casual working environment. Come join a collaborative team where your talents and ideas will be valued!

Position Objective

The Service Technician will diagnose, and repair electrical, mechanical, hydraulic, and pneumatic systems found on equipment within our industry. Will provide effective communication to management, company co-workers, and customers.

Essential Job Duties and Responsibilities

• Provide prompt and courteous service: Both on the phone and in person.
• Demonstrate friendliness and proper etiquette with every customer and CPS staff.
• Always maintain professionalism with ALL customers.
• Practice and always promote teamwork.
• Set a good example of attitude and performance.
• Ensure proper follow-through on all directives and maintain a good flow of communication with all personnel.
• Monitor workplace safety conditions and the reporting of all workplace accidents that occur within your department.
• Service Technician must be fully aware of all Quality Standards, making sure that all performed repairs are done efficiently and correctly.
• Service technician must ensure full ownership of quality within every task performed and ensure that his/her work is free of defects.
• Must have excellent organizational skills and be able to manage several projects simultaneously and in such a way that all projects are completed within the defined scope, quality, time, and cost constraints of assigned job duties.
• Educating the customers and operators about the correct use and upkeep of their products.
• Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience.
• Thorough knowledge and understanding of the proper usage of hand tools, power tools, multi-meters, and diagnostic equipment.
• Adhere to all company policies and safety regulations.
• Keep work area clean and neat both in the facility and when out in the field.

Essential Skills and Abilities

• Ability to effectively read and write instructions provided in English
• Strong mechanical and electrical skills
• Ability to read and comprehend parts diagrams and electric schematics
• Provide extreme attention to detail
• Ability to work together with other technicians
• Provide excellent customer service
• Demonstrate time management, problem solving, and organizational skills

Education

• High School diploma or GED is required

Work Experience

• Minimum of 2 years in a relatable field. Construction equipment service, automotive, or rental experience is preferred.

Physical Demands

• Continuous standing, grasping, and carrying
• Exerting up to 100 pounds of force occasionally and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects
• Frequent walking, bending, squatting, reaching, twisting, and lifting for extended periods of time
• Visual activity requirements include color and depth perception
• Accessing data in various forms including cloud-based software, network systems and personal computers
• Must comply with jobsite personal protective equipment requirements

Working Conditions

• Exposure to elements; combination of construction, warehouse, retail, and office jobsites
• Exposure to moving equipment
• Occasional exposure to loud noise

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Norris, TN 37828: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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