Job description

Veteran Services Specialist

*COVID vaccination and booster is required*

Tasks are as follows:

• Connect with and develop partnerships with Veterans Service organizations and other organizations that provide services for veterans.
• Effectively and efficiently coordinate the Veteran Enrichment services with the MyTIME Center space to schedule and facilitate conduct of veteran workshops and services. Including managing attendance and notifications.
• Be able to assist clients with information about our veteran programs and information how to apply for housing.
• As instructed, facilitate ongoing expansion and maintenance of partnerships among service agencies in Antelope Valley, SCV, and beyond to achieve the conduct of Required and Optional Enrichment

Services.

• Work with organizations whose services may be of substantive benefit to the long- term self- sufficiency and increased economic development and health and well-being of our veteran families.
• Attend the Antelope Valley Veterans collaboratives and other veteran collaborative groups.
• Facilitate veteran workshops.
• Attend and participate in weekly Client Care Plan meetings along with a representative from Family

Services, Veteran Outreach, and Construction & Finance. Tentatively, these will be scheduled for 1.5 hours.

• Work with Program Director and CEO to schedule and inform clients of workshops and ensure you have R.S.V.P.’s counts.
• Input and report on all homeowner and applicant data in SalesForce system.
• Process an application from start to finish including any letters on incomplete applications, and notifications on non-qualification for our program.
• Generate weekly reports through SalesForce or on a spread sheet as to the current status of all active applicants.
• Responsible for collecting paperwork from applicants in a timely manner. This includes setting appointments with families when necessary to help them gather paperwork in person. This can, at times, be coordinated with the Program Director and the CEO.
• Process and assist in coordination of loan documents and closing documents.
• Be able to fully explain all loan documents, resale restrictions, and other important sales points to the veteran homeowners.
• Create and attend outreach opportunities to engage ore potential applicants.
• Process and file all loan documents through the escrow process.
• Be willing to work special events and art shows that will showcase the workshops.
• Willing to do evening shifts and weekend shifts.
• Must be willing to drive to corporate office.
• Attend all staff meetings.

Job Type: Full-time 40 hours/week

Compensation and Benefits
From $24.00 - $26.50 per hour
Health, dental, vision, 403(b) retirement plan, paid time off

Job Requirements

• At least 2 years job experience
• Speak fluent English and be able to produce fliers and documents; Bi-lingual Spanish a plus
• Have experience in phone communications and answering systems
• Computer literacy required
• Veteran experience preferred
• Have a background in therapeutic modalities and/or veteran specific services
• Some experience in child development a plus
• Covid-19 vaccination required
• All in-person, in-office clients must show proof of vaccination
• Be able to lift at least 25 pounds and stand or sit for at least 8 hours.

Schedule:

• 8-hour shift
• Flex time depending on workshops
• Some evening required
• Some Saturdays required

Location:

• Palmdale, CA. 93550. Occasional meetings in San Fernando Valley. Must be able to commute.

Job Type: Full-time

Pay: $24.00 - $26.50 per hour

Ability to commute/relocate:

• Palmdale, CA 93550: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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