Job description

Spec's Wines, Spirits and Finer Foods is a Texas-based, family-owned company that provides exceptional guest service, great prices, and an extensive selection of products in a fun and exciting environment.

We are in search of a dynamic, energetic; guest focused Service Tech Bag In A Box - Beverage System in the Dallas on premise market.

This position is a Full-Time, salaried position is paying $40,000 annually plus + commission. It is based out of Our On Premise Distribution Center located off Hines Place Blvd.

The schedule is usually Monday to Friday with rotation for on call service or depending on workload or service calls. Our goal is to provide our customers with the best technicians for the Beverage System in their establishments.

BIB Techs install and replace parts in the BIB System to better service our wholesale customers, they will be servicing local Restaurants, Bars, Pubs, Hotels, Grills, etc... Experience with local route delivery is a plus. Must be customer orientated and have good communication skills

Our Service Techs- BIB Techs

· Perform beverage equipment on-site installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.

· Serve as on-site customer contact on technical and service-related problems. Instruct customers in proper use and operations of equipment. Assure highest level of customer satisfaction and drink quality.

· Are responsible for deliveries as needed to Dispenser Beverage Customers, within the assigned route.

· Develop a good relationship with customers to ensure customer satisfaction and repeat business.

· Are ready to assist in warehouse when needed. Maintain upkeep of operating equipment, in relation to route responsibilities.

Our ideal candidate will have knowledge of merchandising, route delivery, be able to work well with their hands, trouble shoot and think out of the box. You must be able to communicate well with your customers as well as build a professional rapport with them. You must be able to represent Spec’s and take pride in the product and accounts you are servicing at all times.

Responsibilities and Duties Include but are not limited to:

• Beverage equipment, refrigeration, plumbing and electronic experience preferred or equivalent training
• Highly developed sense of integrity and commitment to customer satisfaction.
• Demonstrated passion for excellence with respect to treating and caring for customers.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Has a pleasant, patient and friendly attitude.
• Strong detail orientation, organization and communication/listening skills.
• Possess a strong work ethic and team player mentality.
• Easily adapts to change
• Must be able to respond in a timely fashion to all service requests issued.
• Assist with refurbishment of equipment in shop environment.
• Perform PM activities on installed equipment.
• Accurately maintain and manage both equipment and parts issued.
• Basic mechanical aptitude required. Must have the ability to apply basic skills and techniques to perform tasks and resolve routine questions and problems.
• Must have basic computer and data equipment skills.
• Flexibility to work on call shifts, weekends and varying work schedules.
• Must be able to lift at least 50 lbs.

You must be at least 21 yrs. old and have a valid TX DL.

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• 10 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Weekend availability

License/Certification:

• Texas Driver's License (Required)

Work Location: In person

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