Jeremiah’s Italian Ice has been scooping up tasty frozen treats since 1996. Our Italian Ice is a decadent yet refreshing treat with maximum flavor. Our Ice flavors span the taste spectrum, from the everyday to the exquisite and the eccentric. Our Gelati is the perfect layering of Italian Ice with our Rich and Creamy Soft Ice Cream. The Gelati is the showcase of our menu and is a true indulgence!

iServ LLC, is a multi-brand, growth-focused business, employer, and community partner of choice by honoring God and people. As an established and growing restaurant group, we are looking to add talented and dedicated restaurant team members. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. iServ is a franchisee of Sonny’s BBQ, Jeremiah’s Italian Ice, and operators of Symmetry Coffee Co & Giovanni’s Italian Restaurant & Pizzeria. Our mission is to faithfully serve each other, guests, stakeholders, and communities with everything entrusted to us.

Perks & Benefits at iServ include:

Great Pay ~ PTO Eligibility~ 401k W/Match ~ Health, Dental & Vision Benefits ~ Flexible Scheduling ~ Training & Development ~ Discounts + More

Compensation:

Shift Lead wage is based on the individual candidate’s experience and skillset -

Typical range is between $13 – 15 hourly.

Shift Leader – Jeremiah's Italian Ice

Responsibilities (include, but not limited to):

• Conduct daily pre-shift huddles to review the Launch Pad

• Ensure standards and policies are followed

• Coach and counsel Team Members

• Follow and enforce sanitation standards and procedures; maintain the patio, walkways and parking lot

• Ensure side work is complete

• Count drawers at open/close

• Maintain knowledge of the menu, catering orders, Rewards Program and other areas; ensure Team Members are knowledgeable in all areas as well

• Maximize profitability through upselling, portion control, monitoring accuracy of charges, cash handling procedures and community marketing initiatives

Required Qualifications:

• Minimum of 1-year general supervisory experience in the full-service, casual or quick-service restaurant or retail

• Excellent interpersonal and customer service skills

• Ability to work independently and with a team

• Ability to lead and direct

• Ability to resolve conflicts and exercise good judgement in decision making

Desired Qualifications:

• Be self-starter and self-motivated

Job Expectations:

• Prolonged periods of standing and walking

• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds

• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment

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