Job description
Responsibilities:
- Maintain the standard of providing exceptional customer service
- Provide training and continuous support to all team members
- Track inventory and manage restocking and ordering of supplies
- Encourage and maintain a positive working environment
- Ensure smooth store operations by maintaining and executing shift goals
- Handle team member issues in a timely manner
- Maintain the interior and exterior appearance of the store
- Assist in the management and execution of marketing programs
- Assist store manager for the overall organization and appearance of the store.
- Assist in preparing shift schedules
Requirements
- Love for tea
- Encourage and possess an “ownership mentality”
- Strong team-based mentality
- Ability to learn quickly
- At least one year of retail management experience, demonstrating strong leadership abilities
- Strong interpersonal and communication skills with the ability to guide and support team members
- Strong organizational and problem solving skills
- Ability to multitask in a fast-paced environment
- Upbeat and professional personality
- Conversational ability in Chinese is a plus.
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