Job description

Job Description

Bounce Mkt is a Hoboken-based start-up that is changing the experience of buying and selling kids’ secondhand items – all to keep clothing out of landfills and get people buying used, rather than new, to reduce the environmental impact of fashion. We’re looking for a Shop Manager who is a self-motivated leader to oversee day-to-day operations of our small (but busy and growing!) Hoboken, NJ shop.

We’re a young business (started in late 2021) with a big ambition to make it easier for more parents to sustainably shop for kids’ clothing by choosing pre-loved, instead of new. We’re looking for a Shop Manager who is excited about our mission and eager to be a strategic leader and help us to set the direction for the business, while maintaining that we’re delivering excellence in the shop day-to-day. We're looking for someone who thrives working in start-up and/or small business environments and can wear many different hats to help set the direction of the business and get things done. It is a great opportunity for someone who wants to help build a mission-driven business from the ground up!

Your responsibilities:

· Help us work out the best way to run our day-to-day shop operations by developing and implementing best practices for store procedures and operations;

· Review and determine which pre-loved kids’ items to buy (head buyer), which includes evaluating items brought in by clients, creating offers, ensuring fit with inventory needs, and managing relationships with individual sellers;

· Supervise a small team of part-time Associates, including developing schedules and consulting with staff to share ideas and/or concerns;

· Oversee the appearance and organization of the shop on a regular basis to ensure it is always presenting our inventory to clients in the best light;

· Support marketing efforts by generating content for social media and helping to develop new ideas to build awareness and drive traffic; and

· Promote a culture of customer service excellence.

Qualifications:

· Retail experience is required - and resale and/or kids’ retail experience is a massive plus;

· You have experience in retail management, including supervision of staff;

· You’re knowledgeable in and have a passion for kids’ clothing and styles;

· You’re a people person who is friendly and eager to interact with customers;

· You’re super organized and can manage a bunch of balls in the air at once;

· You have strong verbal, writing, and communication skills;

· You can identify and resolve problems in order to improve the customer experience;

· You’re comfortable with basic computer and smartphone technologies;

· You’re reliable and trustworthy; and

· You’re authorized to work in the United States.

Physical Demands: As this is a retail position, the candidate must be able to stand and walk for lengthy periods including bending, rotating, and reaching, as well as lift up to 40 lbs. unassisted.

Hours & Compensation: Full-time (salaried) position consisting of 30 hours per week. Starting salary is $40,000 - $45,000. Majority of working hours will take place during the week (Tuesday – Friday 10am-5pm), though working the Saturday shift (10am-2pm) several times a month is required. Paid time off of 15 days is included.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• Paid time off

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Hoboken, NJ 07030: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you able to commit to working 30 hours weekly? Majority of work will be scheduled on weekdays (10am-5pm) but you must also be willing to commit to working the Saturday shift (10am-2pm) several times a month. Does that schedule work?

Education:

• High school or equivalent (Required)

Experience:

• retail management and/or office management/admin: 2 years (Required)

Language:

• English (Required)

Work Location: One location

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