Summary/Objectives

The Shop Technician will be responsible for the setup of new and used copiers, printers, scanners, and wide-format equipment. They will learn how to perform network connectivity and troubleshoot equipment failures. This individual should possess basic computer skills. They will help develop ongoing processes to decrease the turn-around time for new and used equipment. They will contribute innovative ideas to enhance production and ensure the continued success of the team. The Shop Technician will be responsible for accurately tracking and managing parts/supply inventory. They will participate in team building and attend team meetings. There will be some delivery driving responsibilities in addition to shop work.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Setup and install accessories on new equipment.
• Turn around and install/remove accessories on used equipment.
• Troubleshoot errors and failures.
• Track and manage parts and supply inventory.
• Complete training classes on new equipment.
• Delivery and installation of copiers and other office equipment.
• Ensure correct equipment is loaded securely.
• Perform preventative maintenance checks and services on vehicles to ensure vehicle runs and operates properly.
• Interact with customers in an professional manner when delivering and setting up equipment.
• Ensure paperwork is completed accurately and on time.

Competencies

• Attention to Detail - Taking responsibility for a thorough and detailed method of working.
• Adaptability - Maintaining effectiveness in reaching set goals by adapting to changed circumstances, tasks, responsibilities, and people.
• Computer Literacy - Using computers effectively and efficiently in the working environment.
• Continuous learning - Actively and continuously gaining insight of strengths and weaknesses in order to identify the relevant areas that need further development (with regard to skills and knowledge) and acting upon it.
• Data gathering and analysis - Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions.
• Decision making - Drawing correct and realistic conclusions and making timely decisions based on available information.
• Decision making - Drawing correct and realistic conclusions and making timely decisions based on available information.

Skills

• Collaboration
• Creative Thinking
• Data Analytics
• Multitasking
• Problems Solving
• Self-Management

Supervisory Responsibility

None

Work Environment

This job operates in a shop environment. This role uses standard shop tools such as screwdrivers, pliers and occasionally hammers. This role also uses shop electronics such as computers, multimeters.

Physical Demands

Must be able to lift up to 75lbs.

Must be able to move equipment (machines typically have casters).

Position Type/Expected Hours of Work

Full time, Monday through Friday, 40 hrs/week.

Occasional weekend and evenings may be required.

Travel

Occasional travel to attend off-site technical training courses, seminars, and assisting other shop locations.

Delivery driving responsibilities.

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education

• High School or better in N/A

• Technical/other training or better in General Studies

Skills

• Collaboration
• Creative Thinking
• Data Analytics
• Multitasking
• Problem Solving
• Self-Management