Are you looking for a new career journey? When you come onboard at Sun Country Airlines, you’re joining a dynamic team that operates a new breed of hybrid low-cost carrier based in Minnesota with flights spanning across North America, Mexico and the Caribbean. Join our fast-growing airline that operates a diversified network including scheduled passenger service, charter flying, and cargo operations. This year, we are celebrating 40 years of flying and would love to have you join us!

Sun Country Airlines is seeking a SOC Duty Manager to manage the daily flight schedule across these lines of businesses within the System Operations Center, to ensure operations are conducted in a safe, coordinated, and cohesive fashion, while maintaining full compliance with applicable government regulations, labor contracts, and company policies & procedures.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a SOC Duty Manager you’ll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

SOC Duty Manager Overview:
This role is responsible for managing the daily flight schedule across these lines of businesses within the System Operations Center, to ensure operations are conducted in a safe, coordinated, and cohesive fashion, while maintaining full compliance with applicable government regulations, labor contracts, and company policies & procedures.

The qualifications we are looking for in a SOC Duty Manager include:

• Proactively manage the daily flight operations within the System Operations Control Center to ensure the daily operations are conducted in the most efficient manner, while ensuring safety and compliance requirements.
• Effectively coordinates the daily flight schedule with both internal and external customers.
• Strives to maximize utilization of our fleet and synergistic lines of business by coordinating with Crew Services, Dispatch, Maintenance Control, Maintenance Planning, Charters and other stakeholders on cancellations, consolidations, special stops, delays, ferry flights, extra sections, and other matters of day-to-day operations.
• Develop and implement disruption recovery plans during abnormal operations and delay situations, of which is focused on safety, customer needs, and customer satisfaction.
• Communicate and coordinate operational irregularities to appropriate stakeholders within the airline.
• Provide the tactical operational oversight necessary to achieve company determined safety, on time performance, and customer satisfaction goals.
• Monitor the short-term schedule to verify that the aircraft are routed in an efficient and effective manner based on route requirements and technical operation’s needs.
• Processes daily operation reports.
• Facilitate daily and irregular operation calls when appropriate.
• Demonstrate solid leadership skills in high paced environment by remaining focused, calm, and even-tempered within the daily operations. Leads by example.
• Any other duties assigned by management.

Qualifications and Education Requirements

• Three to five years of airline operations experience
• Previous SOC experience (Duty Manager, Dispatcher, Crew Schedule Supervisor)

Sun County Airlines respects and values every employee’s contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. #LI-LM1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)