Description

The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.

The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal Public Service Loan Forgiveness program.

Based at the state Capitol, the Secretary of State's Executive Office regularly interacts with the people of Washington, key stakeholder groups, leaders statewide, and media outlets. The Executive Office is critical to the success of all major OSOS services and responsibilities through general oversight and leadership, the development of public policy, legislative relations, and external communications.

The OSOS is looking for a Social Media Coordinator (Communications Consultant 4). This position reports directly to the Communications Director and supports the OSOS mission by using technology to enhance customer service and public outreach through social media content. The work of the social media coordinator directly affects the general public, the media, the business community, voters, archive and library users, charity donors, historical organizations, and many others.

This position reports directly to the Communications Director and is a part of the Executive Office of the Office of Secretary of State (OSOS). This position supports the OSOS mission by using technology to enhance customer service and public outreach through social media content. The work of the social media coordinator directly affects the general public, the media, the business community, voters, archive and library users, charity donors, historical organizations, and many others.

Please note: Interviews for this position will be conducted on an ongoing basis. It is in the candidate's best interest to apply as soon as possible. The hiring manager reserves the right to fill the position at any time.

Duties

Social Media Coordination

• Develops, implements, and manages office social media strategy
• Monitors social media platforms and recommends to the Communications Director opportunities to engage
• Responds to queries and facilitates productive dialogue across office accounts
• Collaborates with Communications team to maintain consistent brand voice across all platforms
• Develops and oversees paid social campaigns, and measures the success of such campaigns using platforms’ out-of-the-box analytics tools
• Monitors user engagement and other metrics on organic and paid posts, and suggest content optimization
• Maintains social media posting calendar
• Recommends changes to office social media strategy and methodologies using the latest social media trends, best practices, and technologies
• Trains internal employees on how to use social media platforms, and review submissions from office content contributors

Visual Information Management

• Creates engaging text, image, and video content in consultation with other Communications team members
• Edits and produces organic photo and video content for internal and external publication

Miscellaneous

• Assists Communications team with various tasks, including web content posting, writing assignments, public and media relations, and more

Qualifications

Required Qualifications:

• 
  Four years of experience as a professional social media coordinator or similar role
• Experience posting content and responding to queries across multiple platforms, including but not limited to: Twitter, Facebook, Instagram
• Experience interpreting and making recommendations from Facebook and Twitter analytics suites, and other tools
• Highly competent with Microsoft Office and Adobe program suites, and video editing software such as Teams, O365, Adobe Premiere, Photoshop, and Illustrator

Preferred/Desired Qualifications:

• Demonstrated success working in complex information environments and countering mis- and dis-information with truthful and accurate information
• Proficiency in photo and video composition principles
• Experience posting content and responding to queries on YouTube and Reddit
• Comprehension of visual design principles, and some experience with graphic design platforms, such as Canva
• Familiarity with AP writing style
• Ability to carry out components of an overarching, multi-faceted communications strategy
• Working knowledge of content management systems, like Drupal and Wordpress;
• Familiarity with the legislative process and state governmental operation

Supplemental Information

Working Conditions
In this position, the incumbent works primarily in an office setting, which will require the ability to sit and/or stand for extended periods of time. The standard work hours are Monday-Friday from 8:00 AM to 5:00 PM with the ability to work irregular hours and weekends on short notice as needed to support business activities. During elections periods, it is expected that the Social Media Coordinator will work the hours necessary (including weekends, holidays, and evenings) to ensure that the Office and its position are well represented. Occasional local and statewide travel may be required. The incumbent in this position must be able to represent the Office of the Secretary of State in a competent, confident, and professional manner, including professional dress, and be able to communicate ideas and information both verbally and in writing, and work successfully with a wide variety of people in a team environment.

Per Governor Inslee’s Proclamation 21-14 (Download PDF reader) (Download PDF reader) (Download PDF reader), employees at the Office of the Secretary of State must be fully vaccinated no later than February 25, 2022. Your vaccine status will be verified by Human Resources (HR) prior to your first day of employment. Please contact the HR Consultant overseeing this recruitment if you need information on medical or religious accommodation at (360) 704-5212.

Compensation
Salary commensurate with qualifications and experience. Full benefit package includes health, dental, life and long-term disability insurance; paid vacation, sick and military leave, and deferred compensation plans; paid holidays; and a public employees' retirement plan

How to Apply

• To be considered for this position, you must attach the following:
  • Letter of interest describing how your experience and qualifications relate to the duties and qualifications of the position.
  • Current resume
  • Three professional references
• You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered. In addition, if the employer you identify in the additional information section is not included on your resume or work experience profile and/or you do not identify an employer, you will not receive credit.
• All veterans must include a copy of your DD214 or NGB-22/NGB-23 to receive preference in the hiring process. You must redact your social security number before attaching it to your application.

The Office of the Secretary of State is an equal opportunity employer (EOE). We do not
discriminate on the basis of religion, age, sex, marital status, color, creed, national origin, political affiliation, military status, sexual orientation, or any real or perceived sensory, mental or physical ability. All interested candidates are encouraged to apply. Persons of disability needing assistance in the application process, or those needing the announcement in alternative format, should call (360) 704-5212.