Job description

Business Integra Inc. is seeking to fill the Computer Systems Operator position in Fort Greely, AK (Delta Junction, AK). Business Integra is an award-winning global provider of information technology services and solutions. We have been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Business Integra is a Mid-Size WBE Corporation | CMMI Level 5 (SVC) | CMMI Level 5 (DEV) | ISO 9001 | ISO 20000 | ISO 27001 | ISO 17025 | ISO 14001 | ISO AS9001D | EVM-ANSI 748 Certified.

• Position: Computer Systems Operator
• Location: Fort Greely, AK (Delta Junction, AK)
• Position Type: Full time
• Clearance: Secret

Job Description

Duties & Responsibilities:

• Supports the operation of the GMD GFC/C system to include, but not limited to monitoring assets, reporting, analyzing, and assisting with issues associated with operations, test and exercise events, scheduled system and site transitions, and development activities.
• Uses the Asset Management Process, the Consequence Management Plan, the Incident Command System, and Readiness Condition Specifications.
• Archives related information, to include database records and provide to resident engineers, programmers, and product support personnel.
• Responsible for the start-up, configuration, monitoring, and analyzing of GFC/C operational software and connections to other missile defense assets and elements.
• Interfaces with customers to provide Level 1 problem resolution, determining hardware/software and interface anomalies, generates trouble reports and performs recovery actions as directed by governing regulations.
• Monitors both local and wide area classified/unclassified networks using HP OpenView applications
• Identifies and isolates hardware problems and performing router and switch port configurations as well as the execution of intelligent protection switches (IPSs) in accordance with prescribed documentation.
• Effectively interfaces and communicates with military and customers to provide problem resolution.
• Determines hardware/software interface anomalies, generate trouble reports using Remedy IT Service Management Software and perform recovery actions as directed by governing regulations.
• Archives related information, to include database records and provide to resident engineers, programmers, and product support personnel.
• Adheres to applicable procedures, policies, and directives utilizing appropriate processes, approved procedures and management directives.
• Effectively responds to work schedule changes and recall activities as needed to support mission requirements.
• Supervisory Responsibilities

Qualification required:

• Holds an IAT Certification Level II, Security Plus certification IAW DoD 8570.
• Obtains a DoD secret clearance eligible to obtain an DoD Top Secret clearance.
• Some computer related experience (e.g.: UNIX, MS Office, databases, software applications and hardware) and Sun Solaris platforms is desired.
• High school graduate

Knowledge, Skills and Abilities:

• Must be able to accommodate and support a 24 hour per day/7 day per week/365 day per year work schedule.
• Ability to effectively communicate with a variety of military and government customers.
• Ability to work effectively in small teams.
• Ability to read, understand, and execute detailed technical documentation such as checklists and operational procedures.
• Must display a high level of initiative, work well with others, and must be able to take ownership of problems and pro-actively work them to resolution.

Travel: Must be able to travel up to 10% of the time as needed.

LIFE AT BUSINESS INTEGRA

Business Integra (BI) is a CMMI DEV/5, CMMI SVC/5, and ISO certified, woman-owned, minority business enterprise that values safety, diversity, tolerance, and inclusion. We have employees from all over the world, and from every walk of life. We promote an environment that allows employees at every level to grow, share their ideas and suggestions, and innovate. We don’t believe in micro-management of our staff. Rather, we look for individuals who are knowledgeable and passionate about what they do, provide them with guidance – and allow them to flourish.

WORK THAT MATTERS

BI provides state-of-the-art technical solutions for our clients, tailored to solve business challenges, and meet mission objectives. We support clients in federal, civilian, commercial, and international markets. Whether you are newly experienced or a seasoned Subject Matter Expert (SME), BI is hiring energized and innovative individuals to tackle challenging and rewarding opportunities. We are proud of our team’s expertise in program management and service delivery excellence, flexibility, and adherence to industry best practices. BI is committed to quality assurance and process improvement.

BI understands the value of a great work-culture, top-notch benefits, and competitive salaries. BI provides:

• Competitive salaries
• Comprehensive employer-subsidized health benefits (medical, dental, vision); PPO and HSA options to best fit your lifestyle, medical needs, and budget.
• Employer-paid Life Insurance, Accidental Death & Dismemberment, Short and Long-term Disability (with voluntary coverage for dependents!)
• Paid Time Off (PTO) and flexible scheduling
• 401(k) investments + employer matching
• Flexible Spending Accounts (FSA)
• Opportunities for performance-based bonuses
• Employer-paid educational assistance
• 401(k) investment options with immediate vesting + a percentage of employer matching
• … and more!

Business Integra requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests.
We utilize e-Verify to check employment authorization.

Business Integra, Inc. and our affiliates are equal opportunity employers, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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