Hand & Stone Massage and Facial Spa is seeking motivated, outgoing Spa Sales Associates to join our Wilmington team. If you have a flair for sales and enjoy providing outstanding customer service, we'd like to talk to you!

Hand & Stone is dedicated to providing outstanding customer service in a team-oriented environment. Our Spa Sales Associates are a vital link to helping us achieve this goal, as they are the first introduction many clients have to Hand & Stone. The ideal candidate for this job will possess confidence while selling the Hand & Stone Lifestyle Program and be able to provide top notch customer service!

The primary duties for our Spa Sales Associates are:

• Greet all clients as they enter the spa
• Check clients in and out efficiently and always with a smile
• Answer phones and schedule appointments
• Communicate the needs of clients to the massage therapists and estheticians
• Present the benefits of Hand & Stone Lifestyle Program to all clients
• Perform follow-up and appointment confirmation calls to clients
• Assist with light housekeeping tasks including laundry and light cleaning
• Aid Leadership Team in developing and implementing growth strategies for Hand & Stone
• Have fun!

Experience and skill requirements:

• 2-4 years sales/retail experience, salon/spa experience preferred but not required
• Must be a self-starter who enjoys working with the public
• Be able to participate in a team and goal-driven environment
• Must have excellent communication and interpersonal skills
• Comfortable working in a fast paced environment; multi-tasking is a must!
• Must show proficiency in basic computer skills
• Experience with Zenoti Point of Sale System or similar retail program is a plus
• Some night and weekend hours necessary

If you’re still on board, here are some of the benefits we offer:

• Beautiful, Safe Spa: You’ll look forward to coming to work each day!
• Hourly wage plus commission & bonuses
• Deeply discounted Spa services and retail products
• Discounts at Verizon Wireless and other employee discount programs
• Growth Opportunities

We are proud to be an Equal Employment Opportunity employer. Applicants for employment are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, age or any other protected class under applicable federal, state or local law.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.