Job description
Responsibilities:
Qualifications:
Overview:
EEOC Statement:
The Talent Experience Specialist is responsible for providing newly hired team members with the highest level of our internal guest experience while providing the day-to-day administrative support to ensure they have a one-of-a-kind Spirit experience. The Talent Experience Specialist is the primary contact for participating talent.
- Provide concierge-level service, acting as the main point of contact for assigned Team Members from “offer accepted” to “day 1”, ensuring a seamless and engaging experience.
- Review and compose correspondence with Team Members.
- Create and delivers engaging new hire experiences.
- Manages and ensures flawless execution of assigned new hire programs (i.e., welcome gift program, badge process, technology provisioning).
- Ensures clarity and full preparation for day 1 training/onboarding.
- May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).
Qualifications:
- High School Diploma or General Education Degree (GED).
- 1-3 years of experience in the hospitality industry or customer service.
- Experience with coordinating a wide range of activities.
- Possess strong interpersonal, verbal, and written communication skills with ability to communicate effectively at all levels both internally and externally.
- Possess a high degree of poise and professionalism.
- Ability to simultaneously manage multiple projects efficiently while working independently with minimal oversight.
- Proven excellence in project management skills with keen eye for detail.
- Airline experience a plus.
- Hybrid - must be local to the Miami/Fort Lauderdale area.
- Domestic & international travel under 10% of time.
- Exert up to 25 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are more than those of Sedentary work. Light work usually requires walking or standing to a significant degree.
*Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *
We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits, and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.
Overview:
At Spirit Airlines, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!
- Fly With A Winner: We are proud to be recognized by Forbes as one of America’s Best Employers for Diversity 2022 and by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement means boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
- The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
- Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
- Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
EEOC Statement:
Spirit Airlines is an Equal Employment Opportunity employer. All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.
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