Sr. Associate, Growth Operations

Full Time
Boston, MA
Posted
Job description

What you'll be doing:

As our Sr. Associate, Growth Operations, you will play a critical role in enabling Eleanor to achieve aggressive growth goals by supporting complex, cross-functional market implementations and growth initiatives. You will wear many hats and assume major responsibilities related to developing, executing, and improving Eleanor's implementation playbook as we enter new markets and optimize growth strategies and tactics. You will partner closely with our Clinical, People, Marketing, Product, and other internal teams and external partners. This role will report to Eleanor Health's Senior Manager Growth Operations.

Specifically you will:

  • Conduct local market research and stakeholder analysis to support market entry and growth
  • Collaborate with diverse internal teams and external partners to plan and execute new market implementations, ensuring all components are in place to support successful market launches
  • Take on additional strategic projects in line with Eleanor's priorities and goals
  • Own and improve key components of Eleanor's implementation playbook, developing new processes and workflows to address opportunity areas and continuously monitoring performance
  • Design growth experiments and measure and analyze outcomes to determine effectiveness
  • Create presentation materials to document strategic decisions and approaches

You'll be a good fit if you:

  • Bachelor's degree in business, healthcare management, or another related field
  • 3+ years of experience in healthcare management consulting or similar large-scale initiatives management experience
  • 2+ years of Project Management experience utilizing agile frameworks
  • Previous experience navigating CMS regulations
  • Think strategically and bring a data-driven, analytical approach to solving problems
  • Have planned and executed strategic initiatives successfully
  • Enjoy doing whatever it takes to execute complex, cross-functional projects
  • Are very detail oriented and adopt a process-oriented mindset
  • Excel at building relationships and collaborating with colleagues across diverse teams
  • Thrive in fast-paced work environments as an independent contributor
  • Have exceptional written and verbal communication skills

About Eleanor Health

Eleanor Health is the first outpatient addiction and mental health provider delivering convenient and comprehensive care through a value-based payment structure. Committed to health and wellbeing without judgment, Eleanor Health is focused on delivering whole-person, comprehensive care to transform the quality, delivery, and accessibility of care for people affected by addiction.

To date, Eleanor Health operates multiple clinics and a fully virtual model statewide across Louisiana, Massachusetts, New Jersey, North Carolina, Ohio, Texas, and Washington, delivering care through population and value-based partnerships with Medicare, Medicaid, and employers.

If you are passionate about providing high quality, evidence based care for individuals with substance use disorder through an innovative practice and about building a great business that makes a difference, Eleanor Health is an ideal opportunity for you. We seek highly skilled, motivated and compassionate individuals who take responsibility and adapt quickly to change to join our deeply committed and collaborative team.

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