Self-Help is a national community development financial institution with a mission to create economic opportunity by providing financial services and lending to working families, small businesses, and communities in historically underserved markets. We advocate for regulatory changes that stop predatory practices and support fair and accessible financial services for all. This mission is realized through the Self-Help family of nonprofit organizations, including our fast-growing credit union network serving almost 200,000 members and the capital ventures fund that manages expansive real estate development and home loan secondary market programs.

Data collection, analysis, and reporting are critical to our success. We are passionate about using data to measure the effectiveness of our impact on individuals and communities, to guide our designs on new financial product innovations, and to benchmark operational efficiencies. The Senior Business Analyst will support business and operational teams with these challenges and will have a meaningful impact on the growth and effectiveness of the organization. The successful candidate will also analyze existing business processes and recommend improvements that increase efficiencies through computer automation.

WHAT you’ll do:

As a Data Analyst

• Understand the complex data model that supports the holistic organization.
• Using a variety of tools, access data in the data warehouse and in source systems to develop reports and data visualizations that aid in organizational decision-making and in the analysis of business performance.
• Prepare complex datasets and reports on lending and other financial service activities as required by current funders and to support inquiries by potential future funders.
• Perform cost benefit analysis to prioritize potential large-scale data projects.
• Supervise the assignment of ad hoc data requests and review results for accuracy and completeness.

As a Process Architect

• Understand and document operational needs, workflows, and internal processes that support business requirements.
• Work with internal software engineers to develop more modern, automated, and efficient solutions.
• Build and maintain relationships with key stakeholders.
• Manage assigned projects to ensure the solution meets business needs, the project meets deadlines, and budgets are maintained.
• Perform other duties and projects as assigned.

WHAT you’ll need:

• Bachelor’s degree in business, accounting, IT, or related field or equivalent related experience.
• 5+ years of experience as a business or financial analyst.
• Understanding of data warehousing concepts and best practices, and general database design principles.
• Development experience with SQL Server Reporting Services (SSRS) and Power BI preferred.
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that place priority on teamwork and collaboration.
• Willingness and ability to learn basic concepts around lending and financial services.
• Strong analytical and problem-solving skills.

Compensation:

Competitive nonprofit compensation, based on experience, plus a generous benefits package.

Application:

Visit our Careers Page to apply for this position. This position will remain posted until filled.

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.