The Sr Program Manager is responsible for planning, leading, organizing, and motivating individuals across multiple project teams. You will achieve a high level of performance and quality in the delivery of projects with moderate to high complexity that provide exceptional business value and typically manages several concurrent and highly visible projects in a fast-paced environment across multiple teams.

We are open to this role working 100% remote in the United States or hybrid in our American Fork, UT location.

What You’ll Do:

• Creates cross-functional project plans for developing and releasing programs at scale
• Coordinates more complex inter-related projects and facilitates communication and collaboration across functions and teams
• Gain a deep understanding of business requirements, stakeholders, audiences for content and key metrics; shape a data-driven opinion for how to segment and differentiate communication
• Responsible for working with the Operations, Product and/or Marketing and/or other functional teams to execute launch and communicate programs
• Create processes to manage the complexity of a more sophisticated and differentiated communication strategy including documentation, refresh cadence, and collateral audit (i.e., audit collateral included in communications and making sure they stay updated)
• Build out communications plans and identify the highest-impact topics, cadences, and hosts
• Design program business intelligence capabilities that empower us to understand the reach and impact of our programs and work; work with CS operations to build and evolve
• Keep the necessary internal and external teams informed about substantial changes to our programs so that they are equipped to speak to the initiatives, plans and targeted outcomes
• Write design documents and technical specifications for program components
• Evangelizes programs internally and externally
• Informs internal teams about program features and benefits
• Assists marketing campaign managers with campaign planning and ad design
• Writes web copy, magazine and newsletter articles, and other copies as necessary to explain and promote programs
• Manages ongoing program operations
• Monitors and reports on program budget and performance
• Identifies ways to leverage program strengths and resolves challenges as they arise.

What You’ll Have:

• Bachelor’s Degree in a related field or equivalent experience
• 5+ years of experience working in related functional area; program management experience a B2B capacity across a variety of mediums (e.g. email, webinars etc.) in a similar capacity at SaaS, Cloud, and On Premises companies highly desired
• Track record of influencing/leading strategy and working with account teams/senior services leads
• Proven track record of working across cross-functional stakeholders and making strategic recommendations to evolve high-profile, high-impact programs
• Advanced working knowledge of tools like Salesforce, Gainsight, G-suite products are a plus
• Strong decision making, analysis and problem-solving skills with ability to multi-task
• Excellent verbal and written communication skills
• Strong presentation and public speaking skills
• Strong conflict resolution skills and ability to deliver difficult messages
• Project management, consultative skills and ability to manage a budget
• Aptitude for self-directed study and willingness to learn about technical products with limited guidance. Ability to work with multiple internal clients on concurrent projects. Ability and willingness to deliver presentations and training.

Compensation:

The posted range for this position is $87,400 - $130,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a 10% bonus not reflected in the posted range.

Benefits:

Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Who We Are:

Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. And most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care.

If you are looking for a growing career that makes a difference, come be part of our team today!

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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