The SSVF Housing Navigator through the Housing First Model will deliver intense rapid-housing services to homeless Veterans and or Veteran Families through empowerment, clinical techniques, and housing assistance to return to sustainable- permanent housing and self-sufficiency. This role will collaborate with HUD VASH to support veterans’ navigation through the housing process. Services provided are developing action plans, providing housing guidance and support, and serving as advocate on behalf of Veterans to assist them in securing housing. This role builds partnerships with landlords to increase the supply of affordable housing. This role will also assist Program Manager, Assistant Manager, SSVF staff and HUD-VASH by providing housing market expertise.

Essential Functions, Duties & Responsibilities

• Establish relationships with Veterans and their Families.
• Coordinate with HUD-VASH for housing case management to determine veteran eligibility and disposition.
• Receive referrals from HUD-VASH.
• Attend weekly HUD-VASH meetings.
• Build and maintain a housing/landlord data base.
• Ensure timely contact to veterans and business partners.
• Conduct individual assessments, housing-readiness and recognize housing-related deficits.
• Survey rental market for affordable housing options, identify appropriate permanent housing options for veterans, and advocate for veterans with prospective landlords.
• Work with HUD VASH to assist in obtaining housing readiness documentation such as ID, social security card and income verification.
• Assist in transporting Veterans to conduct housing search
• Assist Veteran with their housing search
• Assist Veterans with completion & submission of housing applications.
• Advocate for quality housing for veterans with landlords, apartment owners, and housing-related parties.
• Maintain HMIS and VA debase as it relates to SSVF/HUD VASH enrollees
• Submit Financial request for Landlord and Veteran incentives.
• Primary point of contact for HUD-VASH referred veterans in need of housing navigation.
• Coordinate and conduct community and street outreach with VOAMI staff and other community partners.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Maintain compliance with VOAMI policies and procedures related to compliance.
• Ensure that all duties are carried out in a timely and orderly manner.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Bachelor’ degree in business administration, commercial /residential housing, social work, or related social services field or equivalent of 5 years of experience.
• Additional consideration for candidates with experience serving disabled populations or equivalent combination of education and experience to include training received while serving in the military.
• Strong interpersonal skills to build relationships with landlords and manage housing accounts.
• Knowledge of Housing Quality Standard.
• Demonstrate basic knowledge of mental health disorders.
• Strong organizational skills and ability to multi-task.
• Ability to work effectively with individuals of varying stability, incomes, skill levels, experiences, and cultures.
• Ability to exercise discretion while working with community partners, stakeholders, external partners, and Veterans.
• Availability to work a non-traditional schedule that includes, evenings and weekends.

Working Conditions

VOAMI is an equal opportunity employer that is committed to diversity, equity, and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Works in office setting and remotely. The Housing Navigator will work closely with HUD VASH and effectively operate as a housing liaison between SSVF and VASH.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand, lift, push, pull, see, hear, smell, walk, talk and drive. The vision requirement includes close and distant vision.

Acknowledgement

I have read and understand this job description and fully understand the requirements set forth herein. I accept the position and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability. I further understand that my employment is at-will and may be terminated by Country View Apartments and Townhomes or myself, with or without notice for any reason not expressly prohibited by law.