The Dean of Students Office (DOS) works with faculty and other Harvard Law School (HLS) administrative offices to orient 1,800 students to law school life and to provide resources and counseling on a variety of matters that may arise in both students’ academic and personal lives.

The Staff Assistant is a key role helping to support the office and serve our students within a high-volume, service-oriented front-office setting.

As a Staff Assistant, you will:

• Triage a range of in-person, electronic, and telephone inquiries from students, faculty, administrators, and others

• Manage the department email inbox

• Assist with planning, coordination, and staffing of DOS events

• Provide support to the DOS staff on matters related to student support such as exam support and wellness programming

• Maintain office operations and organization, monitor inventory, and order supplies

• Coordinate and contribute to a range of special projects in the office, such as the student life social media plan

• Act as backup to the class recordings team; when necessary, coordinate class recording requests for students who have personal or medical emergencies

• Identify areas for process improvement with an eye toward efficiency, adherence to applicable rules and policies, and the use of technology and automation

3 or more years of experience in office administration or related field (business environment and/or customer service). Education beyond high school may count toward experience.

We are looking for people who have:

• Excellent organization and the ability to prioritize work and tasks

• Strong attention to detail and accuracy

• A commitment to high-level customer service

• Excellent interpersonal and communication skills

• Experience and demonstrated ability handling confidential information with discretion

• Ability to work independently with minimal supervision, as well as collaboratively as part of a team, in a fast-paced, high-volume, dynamic environment

• Technologically proficient in MS Office, specifically Excel, and with collaboration tools such as MS Teams and SharePoint

• This position is full time (9am – 5pm) based on campus in Cambridge, MA

• Occasional early mornings, evenings, and weekends

This is a term appointment currently expected to extend through 5/31/23, with potential for renewal subject to funding and departmental need.

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.

All offers to be made by HLS Human Resources.

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School is a place where you can thrive.

Faculty & Student Services

USA - MA - Cambridge

404036 Staff Assistant III (FSS)

-

Dean of Students Office

Full-time

053

55 - Hvd Union Cler & Tech Workers

31-May-2023

Identity

35hrs/week, M-F

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.