Student Housing and Dining Services (SHDS) is a self-supporting auxiliary that provides housing and dining services to approximately 15,000 undergraduate, graduate, and students with families who live in on-campus residential facilities (university owned/managed and Public-Private-Partnerships), as well as providing residential, retail and catering dining services for the campus community. SHDS also provides student support and conference housing services to the campus and general community. For more information about SHDS visit our website at http://www.housing.ucdavis.edu.

Student Housing and Dining Services has adopted the following Diversity, Equity, and Inclusion statement:

Student Housing and Dining Services is committed to serving the needs of students, staff, faculty and guests from various backgrounds and identities. In full support of our institutional commitment to embrace diversity and practice inclusive excellence, we expect every member of our community to acknowledge, value, and uphold the guidelines set forth in the Principles of Community. As a community of scholars and life-long learners, we commit ourselves to learning together about our differences and commonalities while growing in all areas of equity, diversity, and inclusion.

Position has responsibility for daily programmatic & business operations for the UC Davis Orientation Program (9,500+ students annually) and supervision of career and student staff, including staff training. Serve the entire campus community in delivery of academic preparation, advising & transition programs for new first-year and transfer students in consultation with a governance committee and academic & student affairs units.

Job Summary

Under general supervision of the Director, serves the entire campus community to oversee the daily operations, planning, preparation and implementation of the robust and complex new student & family Orientation program, based upon strategically-designed curricula & best practices. The AD works with the Office of the Provost and subcommittees to develop goals, outcomes & metrics as part of a collaborative team; provides supervisory leadership for coordination, execution & evaluation of Orientation, including staffing, policy, fiscal & programmatic functions. Responsible for providing independent consultation & analysis via strong collaboration & appropriate political acumen with colleges, student affairs & other campus units, to build consensus, interact & communicate with internal/external constituencies at all levels (faculty, staff, administrators, City of Davis stakeholders, vendors). Directs the efforts and work of Operations Manager and Program Coordinators to maximize students’ engagement and deliver high-impact programs designed to prepare students for the academic rigor, build networks of community & support, and center equity & inclusion in all policies and practices. Coordinates program assessment design, implementation and reporting. Directs the recruitment, supervision & evaluation of career & student staff. Responsible for curriculum, instruction & assessment of student staff training. Work with staff to assess, research, analyze, & summarize benchmarks/best practices from NODA & other OTR national orgs. Serves in absence of NSAS Director & emergency response in coordination with other OSD staff. Requires extensive expertise in orientation, supervision, training, project management, change management, & student development theories. The position has delegated authority to represent Orientation and the department to the campus on matters of new student transition & retention issues, student development issues & peer training.

POSITION INFORMATION

PHYSICAL DEMANDS

• Spending extended periods of time in front of a computer terminal and typing on keyboard and sitting in meetings.
• Walking tours of buildings and climbing stairs.
• Lifting and carrying boxes of publications and equipment weighing up to 25 lbs.

WORK ENVIRONMENT

• Office area located near common space with students, professional staff, visitor traffic and noise from on-going meetings, telephone conversations, etc.
• Full time position.
• Must be able to work occasional overtime, evenings and varied lunch hours to meet operational needs.
• Work occasional weekends and holidays.
• Work may include in and out-of-state travel. Work hours will vary with program needs.
• Must be able to work flexible hours during the Orientation programs.
• Restricted vacation during peak program times.
• Work and travel in extreme temperatures during Orientation program.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271

MINIMUM QUALIFICATIONS

Minimum Education/Experience:

• Experience with career-level (professional) development, coordination & implementation of large, complex college orientation programs for new students and their families, in a non-profit environment, including advanced knowledge of orientation/transition/retention and Student Affairs.
• Experience and strong skills in supervision/leadership in university management to hire, select, train, direct work, motivate, evaluate & reward performance, influence attitudes and behaviors, ensure accountability & otherwise discipline career and/or student employees.
• Experience demonstrating strong skills in critical thinking, active listening, analytical, problem-solving & management to anticipate, identify & evaluate policy decisions, programs, personnel & use skills to develop original ideas to solve problems.
• Experience demonstrating effective project management skills to identify, map & prioritize tasks & timelines effectively; appropriately delegate; coach employees with projects; work under pressure of governance, competing deadlines, meeting schedules & fast-paced time constraints.
• Experience developing & facilitating training on student development theories and multicultural competencies for staff & students; includes assessment.
• Experience demonstrating communication and advanced political acumen skills to positively & effectively interact with stakeholders, affect partnerships, outcomes and customer service, navigating political complexities of a large, research institution.
• Experience interpreting and communicating complex data & information to diverse (students, staff, faculty, parents) audiences, of varying sizes.

PREFERRED QUALIFICATIONS

Preferred Education/Experience:

• A Master’s degree in college student personnel, higher education administration & experience, including extensive experience working in a large (10,000+ students), four-year higher education, research (R1 or R2) institution, planning & coordinating orientation, including recruiting & supervising large numbers of staff and multiple, concurrent activities for large student populations (5,000-10,000).
• Experience applying innovative solutions, developing recommendations and alternative courses of actions to complex problems. Experience with long-term planning and change management and knowledge of CAS standards & best practices of university level orientation, first-year experience programs, transition & retention services and research.
• Experience with developing and teaching college level course (unit bearing) curriculum and trainings, including experience developing programmatic outcomes with faculty, student affairs and/or administrative leadership; cultivating and sustaining ongoing collaborative relationships to achieve program & university goals.
• Experience employing effective organizational, time management & budgetary skills to achieve timely progress on multiple simultaneous complex projects, distribute effort appropriately & maintain high level of productivity, as well as demonstrate ethical stewardship of students’ money by monitoring/tracking expenses and making resource recommendations.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

The University of California has implemented a SARS-CoV-2 (COVID-19) Vaccination Program SARS-CoV-2 Vaccination Policy (ucop.edu) covering all employees. To be compliant with the policy, employees must submit proof of vaccination or a University-approved exception or deferral.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected.

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.