Job description

Do you have the confidence to imagine the impact you can have as a STOCK FULFILLMENT ASSOCIATE (Westfield Valley Fair) at PSYCHO BUNNY?

WHO ARE WE?

Psycho Bunny was founded in 2005 with an eye towards perfecting the polo. We didn’t stop there, though. We've carved out a niche for ourselves by reinventing classic menswear styles that stand apart thanks to an unconventional logo, vibrant colors, and unexpected detailing. We're passionate about the quality of our clothes — but also about self-expression. We've grown from polos to tees, French terry fleece, technical outerwear, and so much more, while opening stores across the United States, increasing our footprint in globally-recognized retailers and expanding our online presence internationally. We've been able to do that because of the hundreds of unique personalities who drive us forward, making Psycho Bunny what it is today.

WHY WORK WITH US?

This isn’t your typical job! You will be instrumental in taking a unique brand to the next level.

By nature of being a start-up, ours is a constantly changing and high-performance environment and with that comes the opportunity to learn and expand upon your skillset continuously.

We are a small team who believe in a work-hard, play-hard mindset, and get it done attitude to ensure a strong work/life balance.

We’re looking for forward-thinkers who want to take ownership and drive change. As a high-growth business that is expanding rapidly, we offer an opportunity to roll-up your sleeves and make a significant impact. If this is you, we’d love to meet you!

We are conveniently located in Ville-St-Laurent, in an office designed by one of the leading architectural firms in the country, Aedifica.

WHAT'S IN IT FOR YOU?

You get to bring our mission to life! Psycho Bunny is a playground for self-expression, reinventing classic styles for those who saturate the world with personality. We encourage spaces where you can be true to who you are with genuine confidence!

You have an entire team in your corner, ensuring that you are seen, heard, respected and, treated like you want to be treated. That includes access to our employee benefits such as:

WHAT WILL YOU DO?

Psycho Bunny is a rapidly growing menswear brand looking for a talented and Stock Fulfillment Specialist seeking a new challenge and open to a unique opportunity. Reporting to the Stock Supervisor, the Stock Fulfillment Specialist will provide an extraordinary customer experience to our online customers, through accurate and prompt delivery of online purchases.

HOW WILL YOU DO IT?

• Processing shipment, replenishment, stockroom maintenance, cleaning, and general organization.

• Stay familiar with inventory and understand how to use existing systems to check availability.

• Support the sales floor team on replenishment, recover and selling.

• Assist with the store’s visual directives and maintain standards of housekeeping.

• Understand all stock loss and security procedures and ensure attention to these at all times.

• Protect store assets and inventory through awareness of loss prevention procedures. Report violations to the supervisor.

• Provide excellent customer service by providing timely completion of customer orders.

• Communicate status of orders, inquiries, and issues via telephone and electronic messaging.

• Investigate possible delays in shipments and follow-up with third party logistics providers and open investigations.

• Determines method of shipment that complies with established policies and procedures and customer specifications.

• Affixes shipping labels on packed parcels or stencils identifying shipping information on parcels.

• Assembles and/or selects reassembled package

• Places identifying information and shipping instructions onto packages.

• Posts weights and shipping charges, and affixes postage.

• Unpacks and examines incoming shipments, reports damaged items, records shortages, and corresponds with shipper to rectify damages and shortages.

• Maintains inventory of shipping materials and supplies.

• Provide pricing and delivery information.

• Fold clothing appropriately prior to packing

• Assist stock supervisor with other duties as required.

• Work collaboratively with all other Psycho Bunny team members to achieve goals.

WHO YOU ARE

This is what you’ve accomplished

• 1 year of retail stock experience

• Previous experience in ecommerce order fulfillment, preferred.

• Previous experience using an Order Management system or a Warehouse Management system preferred.

This is what you’ll contribute to the team

• You possess an outgoing and fun personality

• You demonstrate a passion for providing outstanding customer service.

• You are able to work a flexible schedule, including nights, weekends and holidays.

• You have strong communication skills and the ability to foster a customer-focused selling culture.

• You are able to stand and walk for extended periods of time

• You are able to lift boxes weighing up to 50 pounds

• You are a strong attention to detail

• You are a strong written & verbal communication skills.

Ideally you also have…

• Previous experience using an Order Management System or a Warehouse Management System.

• Previous experience in ecommerce order fulfillment.

We thank all applicants; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Experience:

• Order Management System: 1 year (Preferred)
• Ecommerce Order Fulfillment: 1 year (Preferred)
• Retail Stock: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Work Location: One location

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