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Rockhurst University is seeking a Student Success Coach. The successful candidate should have the personal qualifications that exemplify the University's Jesuit character, mission, and commitment to excellence. A collaborative, team-oriented and highly communicative personal style will be an essential skill for this position. This position promotes awareness of University and Financial Aid programs, works as part of the financial aid team, implements policy, and participates in all financial aid activities.

Founded in 1910 and located in the heart of Kansas City, Missouri Rockhurst is a Catholic university in the Jesuit tradition committed to providing inclusive, innovative, and transformative education. As a comprehensive university of nearly 4,000 students, our mission is to form lifelong learners in the liberal arts tradition who engage the complexities of our world and serve as compassionate, thoughtful leaders.

Position Summary:

The Student Success Coach is responsible for developing and providing innovative campus-wide programming, support, and direction, to assigned special populations at RU. Populations the Success Coach will work with include: First Generation Students, transfer students, KC Scholars, other scholarship programs, along with students returning the University after a leave of absence. This position will work collaboratively with Academic Affairs, Student Success, and Student Life to ensure the highest quality of services are provided to all students, with particular attention to those special populations. This is in line with our core value, cura personalis (care of the whole person). In addition, the Success Coach will lead the charge to increase visibility, sensitivity, and inclusivity of students within their special population with the Rockhurst community.

Duties:

• Develop, implement, and continually assess a comprehensive support program that meets the needs the assigned caseload of students and is directly linked to student success, this could include a mentoring program, case management system for students, etc.
• Develop and lead programming efforts to support the designated student groups, including, but not limited to, welcome programs, social media, newsletters, etc.
• Assist in the coordination of a summer bridge program designed to support the transition to the University.
• Participate in University-wide efforts that promote access and equal opportunity for students; contribute to University-wide initiatives that focus on diversity, equity, and inclusion; strategically plan for meetings and trainings with key stakeholders involved in these efforts, which promote student success.
• Identify and collaborate with public and private entities that provide services, assistance, or information to students including other postsecondary institutions, healthcare providers, social services agencies, grant institutions, etc.
• Review and recommend to the Associate Provost for Student Success barriers impacted students success, specifically barriers assigned students face.
• Maintain an active research agenda on designated population services in higher education and best practices.
• Serve as a member of the Student Success Network, providing outreach and support to designated students
• Case manage students who are placed on a Success Plan by the Associate Dean of Students and Families. Provide support to them in goal setting, transitioning back to the institution, and navigating various barriers to their success.
• Collaborate with other departments to connect students to assist them in their success, such as Counseling Center, Career Services, and/or Learning Center.
• Participate, attend, or chair a variety of administrative and staff meetings and serve on committees and special projects.
• Perform other related duties as assigned

Preferred Requirements:

• 2+ years of experience in higher education. Demonstrated experience in case managing, advising, or student success efforts.
• Masters degree in higher education, student affairs, social work, psychology, counseling, or a closely related field is preferred.
• Knowledge of technology, especially accessibility tools and online student success software.
• Experience designing inclusive programming that responds to a diverse student population.
• Experience with assessment.
• Excellent written and verbal communication skills.
• Able to establish and maintain positive, collaborative relationships with students, faculty, and staff, to work as a valuable team player, as well as function independently while managing and prioritizing multiple job assignments.

Full-time Rockhurst employees enjoy an excellent benefits package including:

• Medical
• Dental
• Vision
• Short- and long-term disability
• Life insurance
• A 37.5-hour work week
• Tax-deferred retirement plan with a generous company match
• Free undergraduate and graduate classes for employees - 6 credit hour limit per semester
• Free undergraduate classes for spouses and dependent children
• Vacation and sick time along with 15 paid holidays
• Positive work environment
• Leadership and development opportunities

The application process requires a cover letter with salary requirements and contact information for three references. Rockhurst cannot accept any application materials (resumes, cover letters, etc.) by email, mail, or walk-in. All applications and application materials must be submitted through our online application system.

Applicants who would enhance the diversity of the University, such as individuals from historically underrepresented groups, are strongly encouraged to apply.

Rockhurst University is an Equal Opportunity Employer and uses E-Verify.