Job description

JobID: 433

Position Type:
Full Time Staff

Date Posted:
8/16/2022

Location:
San Jose, CA

Job Title: Student Union Night Supervisor
Supervisor: Student Union Operations Manager
Location: Student Union
FLSA Status: Non-Exempt
Grade: 3 Compensation - Hourly Rate: $22 per Hour

STUDENT UNION, INC.
The Student Union, Inc. is 501(c)(3) nonprofit auxiliary that maintains three major facilities at San José State University in downtown San José, California. These facilities include the Diaz Compean Student Union Building, the Provident Credit Union Event Center, and the Spartan Recreation and Aquatic Center. The Student Union, Inc. functions as part of the Student Affairs Division on campus, and is governed by a Board of Directors made up of a student majority, faculty, and administrators.

MISSION
The Student Union, Inc. of San Jose State University supports the development, growth, and well-being of students and the campus community by providing diverse programs, desired services, and quality facilities to enhance the collegiate experience.

JOB SUMMARY
Under general supervision of the Student Union Operations Manager, the Student Union Night Supervisor ensures the safety, security, and comfort of Student Union building guests. Responsible for maintaining building operations and customer service functions during evening hours, including monitoring of evening programs and activities, building staff, enforcing building policies, writing reports, and ensuring preparation of the building for next day of business..

DUTIES AND RESPONSIBILITIES

• Oversees operation of facility during evening hours, and/or in absence of the Operations Manager or the Associate Executive Director.
• Ensures safety and security of Student Union building and its patrons.
• Enforces all building policies and regulations.
• Responsible for hiring, training, and supervising SU Building Assistants and Building Supervisors
• Supervises evening Building Supervisor staff (Students) and assists them in closing of building at end of day.
• Coordinates with evening Event Services and Bowling Center management staff for success of evening programs in various areas of the building.
• Monitors night operations staff to ensure cleanliness of interior and exterior of Student Union.
• Working with Event Services staff and Building Supervisor staff, ensures preparation of meeting spaces before and after each use.
• Oversees and may assist with striking, cleaning, and setting up ballroom and other rooms for special events.
• Directs building emergencies and evacuations as necessary.
• Monitor attendance and traffic within the Student Union facilities to guarantee the adherence to state and county regulations such as fire code, accessibility, etc.
• Assists in maintaining inventory of supplies and equipment.
• Research and recommend improvements to the Student Union facilities, policies, and procedures
• Performs additional job-related duties as assigned.

CORE COMPETENCIES

• Facilities Management and Planning - Maintains quality facilities that meet the needs of students and the campus community. Receives work assignments that are subject to a moderate level of control and review. Understands implications of tasks and makes recommendations for solutions.
• Fiscal Management - Conducts operations in a fiscally sound manner while participating in sound financial policies. Understands implications of budget and makes recommendations for solutions.
• Leadership & Supervision - Collaborates with team members to maintain effective work relationships with people from diverse backgrounds; Maintains dignity and self-control in difficult situations; Supervisory responsibilities may include planning, assigning, and directing work; resolving issues in a way consistent with corporate policies. Focus is on exceptional customer service to all whom we serve
• Productivity and Quality of Work - Strives for accuracy and thoroughness; displays commitment to excellence and customer service; looks for ways to improve and promote quality within own work; applies feedback from manager and others to improve performance; monitors own work to ensure quality.
• Communication and Collaboration – Acts & behaves in a manner that reflects respect, courtesy and civility, appreciation, empathy, trust, inclusion and consultation. Establishes and maintains effective work relationships; Understands lines of reporting, responsibility, and accountability.
• Diversity and Interaction - Values and respects diversity and individual uniqueness and recognizes the strength these factors bring to the Student Union and SJSU community and learning environment.
• Planning and Results - Works on activities to meet Student Union priorities and timelines; works with manager to prioritizes multiple demands for commitment of time, energy and resources; adapts to changing priorities, situations and demands; integrates changes to support the business.
• Creativity and Innovation - Works with manager to engage in creative problem solving; thinks “globally”; receives suggestions on how to re-engineer processes; is open and receptive to change and new ideas within the guidelines of the institution.
• Compliance for Law, Policies and Codes, and Issues Related to Safety and Risk - Adheres to compliance laws, policies and codes related to not- for-profit corporations, facility safety and concerns, as well as state and CSU mandates. Implements procedures to identify and correct potentially hazardous or unsafe working conditions. Mitigates risk where appropriate through knowledge of policies and procedures.

POSITION REQUIREMENTS

• Requires a Bachelor’s Degree in a closely related field plus one (1) year of supervisory experience, preferably in a college/university setting.
• Demonstrated experience in organizing, prioritizing, and coordinating work activities in a customer service setting.
• Requires strong verbal and written communication skills.
• Requires good computer skills, including use of Windows, Excel, and MS Word.
• Requires excellent physical capability to perform primary job related activities and the ability to move, lift, or set up objects weighing 50-75 lbs. as necessary.
• Requires First Aid and CPR certifications to be current within six (6) months of employment.
• Within the first month, all new employees are required to complete the following online training sessions through CSULearn, the University's employee training platform. Employees will be enrolled in the training soon after their appointment is processed and will be notified via email from CSULearn@sjsu.edu.
• i. CSU - Injury and Illness Prevention Program - one time course
• ii. CSU - Preventing Discrimination and Harassment for Supervisors – required every two years
• iii. CSU - Sexual Misconduct Prevention Program (Title IX) - required every year iv. Data Security and FERPA - required every two years v. Hazard Communication Cal/OSHA - one time course vi. SJSU COVID-19 Health and Safety Protocols Training - one time course

PHYSICAL REQUIREMENTS

• Hearing and speaking to exchange information in person or on the telephone
• Dexterity of hands, fingers, and wrist to operate a computer keyboard and calculator
• Seeing to read a variety of materials
• Sitting or standing for extended period of time
• Physical agility to lift 20 pounds to shoulder height
• Physical agility to lift, carry, push, or pull objects

FLSA
This position is non-exempt from the provisions of Section 1 of the California Industrial Welfare Commission Orders

EQUAL OPPORTUNITY/AFFIRMATIVE ACTION
The Student Union of San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Reasonable accommodations will be provided for applicants with disabilities who self- disclose.

BACKGROUND CHECK AND FINGERPRINTING Student Union employees are required to undergo and completed a successful background check that includes verification of employment and education, as well as a check of criminal records for employment. Candidates for positions where the employee will come in regular contact with minors and cash management will be required to be fingerprinted. This policy includes emergency hires and may also be applicable to volunteers depending on the work they will be doing. In some cases the background check will include a credit check and/or a Department of Motor Vehicles check, as well as a check of licenses and certificates when applicable. All background checks are conducted through the Student Union third-party vendor, Accurate Background

CALIFORNIA CHILD ABUSE AND NEGLECT REPORTING ACT
All Student Union at San Jose State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Job Type: Full-time

Pay: $22.00 per hour

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