The Opportunity

Responsibilities

• Assists with data entry and processing of menu orders.
• Assists with compiling game day notes and reports.
• Works directly with luxury suite members and catering contacts to establish levels of service for game day.
• Coordinates set up of luxury suites and pantries information for game day service.
• Assists with the breakdown and processing of all post-event information.
• Assists with the compiling game day reports.
• May assist with various catered events during the season.
• May assist with training on game day staff.
• Perform other duties as assigned.

Qualifications

• Prior food and beverage service experience is required.
• Prior supervisory experience is preferred.
• Prior guest relations experience is preferred.
• Previous experience with variety of computer software applications in word processing, spreadsheets, database and presentation software (Word, Excel, and Power Point).
• Ability to communicate clearly and effectively in both verbal and written communication.
• High level of interpersonal skills to handle sensitive and confidential situations.
• Excellent organizational skills.
• Ability to prioritize and handle multiple tasks simultaneously.
• Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.

Physical Requirements

• Ability to lift up to 40 pounds for set-up, service, and cleanup of areas.
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting.

Who We Are

Delaware North has operated concessions and premium dining at TIAA Bank Field since 2016. The 67,164-seat venue is home of the NFL's Jacksonville Jaguars. We're known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.