Supports Coordinator / Case Manager

Full Time
Philadelphia, PA 19153
$35,000 - $39,000 a year
Posted
Job description

This position will facilitate individual plan development, locate providers, coordinate and monitor the provision of services and supports per individual plans, with the ultimate goal of a successful integration of the individual into the community. Maintains required documentation to meet local, state and federal mandates.

*
Essential Duties and Responsibilities *include the following. Other duties may be assigned.

  • Assists the individual in locating and obtaining requisite services/supports, advocate on the individual’s behalf as necessary. Strives to use natural supports first and whenever possible, enhancing individual/family strengths.
  • Contacts individual and family within two (2) workings days of initial case assignment. Schedules team meeting within first 15 days of being assigned a case.
  • Identifies the individual’s needs (vocational, social, emotional, psychological, residential, cultural, legal and environmental) using a person-centered process.
  • Check HCSIS daily for alerts, incidents, updates and changes to caseloads.
  • Maintains accurate service notes in HCSIS that are entered within two working days of the provision of service.
  • Coordinates annual team meetings according to ISP schedule; prepares invitation letters for mailing 30 days prior to scheduled meeting. Ensures that all paperwork in ISP packet, including Prioritization of Urgency of Need for Services (PUNS), is signed at the Annual ISP meeting.
  • Develops an Individual Support Plan (ISP) annual review each year within 365 days of previous plan for each assigned person to meet individual’s needs, ensuring that all relevant parties are appropriately involved in the development and implementation of the plan.
  • Develops fiscal year renewal plan for each assigned individual each year prior to the end of the fiscal year in accordance with scheduled deadline.
  • Schedules team meetings as needed, notifying all team members.
  • Revises the ISP and PUNS, as needed, to reflect changes in the individual’s needs and life.
  • Keeps track of services used by individuals to ensure that service utilization stays within allocated units of service authorized.
  • Develops budgets for needed services included in the ISP-includes assisting individuals in identifying support providers and respective costs. Assists individual with obtaining resources, including monitoring proper use of resources.
  • Conducts or coordinates needed assessments—formal and informal.
  • Completes monthly and/or quarterly monitoring. Monitors the individual’s receipt of and participation in the service/supports as specified in the ISP. Records information in HCSIS within two (2) working days of provision of service.
  • Completes Service Delivery Preference packets and Service Delivery Priority packets for all individuals not receiving waiver funds. Completes waiver packet when funds become available.
  • Completes Re-Determination packet for all individuals receiving waiver funds as directed.
  • Ensures that there is a current annual physical on file for all individuals receiving waiver funds.
  • Actively participates in the annual assessment and monitoring of Family Driven Support Services (FDSS) for individuals not receiving waiver services if requested.
  • Promotes health and safety of the Individuals—includes review of Incident Reports, when required, taking action that is directly related to the well being of the person. Documents each occurrence of incident in quarterly/monthly monitoring.
  • Completes internal incident reports for incidents that occur in non-provider settings involving abuse, neglect and death within 24 hours of notification.
  • Provides educational material and information to individuals, families, and teams.
  • Supports individuals and their families at the time and location of their choice. Identifies gaps in service delivery and reports service delivery needs to supervisor.
  • Maintains a minimum of 75% productivity.
  • Prepares and maintains up-to date monthly schedule of appointments in MS Outlook by the first working day of the month.
  • Participates in the IM4Q process by completing pre-surveys, responding to considerations and follow-up within designated time frames

*Physical Demands
*

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's or Master’s degree from four-year accredited college or university; Must have at least 12 credits in the social sciences. At least one year related experience and/or training; or equivalent combination of education and experience required.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills
Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Computer Skills
To perform this job successfully, an individual should have knowledge of HCSIS Database software; Internet software and MS Word; Word processing software. MS Outlook. Must be able to access web based systems for online training and evaluation. May use Internet to research resources.

Certificates, Licenses, Registrations
Valid driver's license and proof of insurance and vehicle registration required for mileage reimbursement.

Other Qualifications
Must be able to travel regionally 50%-70% of the time depending on assigned caseload

Perks: Performance Based Incentives, flexible schedule, travel reimbursement and the opportunity to work remotely!

Location: 2821 Island Ave, Philadelphia, PA 19153

Job Type: Full-time

Pay: $35,000.00 - $39,000.00 per year

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