Job Title: Systems Administrator

Job Location: Lemont Furnace, PA (Uniontown area)

Position Summary

Manage and tune in-house computer systems and network connections to ensure high levels of availability and security of the supported business applications. Participate in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements.

Primary and Essential Accountabilities

• Manage and tune in-house computer systems and network connections to ensure high levels of availability and security of the supported business applications
• Participate in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices and regulatory requirements
• Install, configure, monitor, administer and maintain servers, printers, scanners and applications
• Manage communications and connection solutions, including workstation connectivity, and Internet applications
• Perform and test routine system backups and restores
• Administer and maintain end user accounts, permissions, and access rights
• Perform server and workstation security audits
• Analyze system, server, application, and network performance
• Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department management
• Support application development teams throughout project lifecycle
• Install patches and upgrades to server hardware, firmware, and/or software
• Assist in system integration testing, load, testing, stress testing, and user acceptance testing processes
• Assist with placing and escalating vendor service calls as a result of data communications outages
• Maintain reports regarding system downtime
• Maintain plans for preventative maintenance and disaster recovery
• Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network
• Generate metrics, project status reports and operating status reports for management and team members
• Provide service desk and technical support to users
• Perform routine problem analysis and resolution design for systems and applications
• Support, communicate, reinforce and defend the mission, values and culture of the organization

Secondary Accountabilities

• Maintain timely and accurate helpdesk records using the ticket management system
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
• Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Protect organization's value by preserving the confidentiality of information

Basic Qualifications

• U.S. Citizenship required. Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information.
• Associate Degree in Business Administration, Management Information Systems, Mathematics, Information Technology, or Computer Sciences
• 2+ years of relevant experience
• Strong verbal, written, and interpersonal communication skills
• Ability to work independently as well as cooperatively in a team-oriented environment
• Ability to successfully interact with other IT professionals and end-users
• Strong analytic and problem-solving skills
• Is open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers

Physical Requirements

• Lifting (up to 20 lbs.): up to 25% of time
• Walking, Standing: up to 25% of time
• Bending: up to 10% of time
• Sitting: up to 75% of time
• Travel: up to 10% of time

Benefits

We offer a variety of benefits, including medical, dental, vision, life, disability, and 401(k) savings plan. We champion programs that focus on you and your family’s physical, emotional and financial well-being.

Other benefits include:

• Flexible work schedules such as our 9/80 schedule (off every other Friday)
• Generous PTO and designated paid holidays
• Tuition Assistance Program
• Parental Leave

The health and safety of our employees and their families remains a top priority at AAC. Successful candidates must comply with federal contractor vaccine mandate requirements. Subject to state-specific exemptions, newly hired employees are required to provide proof they are fully vaccinated prior to their start date, unless a medical or religious accommodation or an exemption pursuant to applicable state law is formally approved by AAC prior to commencing employment.

AAC champions inclusion and we believe diversity strengthens the fabric of our culture. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.