Systems Administrator, Middleware (Hybrid)
Full Time
St. Louis, MO
Posted
Job description
Company
Federal Reserve Bank of St. Louis
We are looking for a Systems Administrator who can support a portfolio of middleware applications running on Microsoft Windows-based workstations and servers. As our Systems Administrator, you will support application connectivity and functionality, perform regular system health checks, accomplish application upgrades, manage assigned incident tickets, and develop applicable documentation. You also will report to the Operations Support team manager and be part of our administrative services technology team and specialized training will be provided.
Responsibilities
- Maintain and configure middleware and server applications.
- Implement necessary server patches, hotfixes, service packs, cumulative updates, and upgrades to meet security compliance and application integrity.
- Monitor and respond to alerts and escalate issues when needed.
- Investigate and coordinate the response to hardware failures.
- Diagnose and resolve incidents, and document actions taken in the trouble ticketing system.
- Develop and document technical procedures.
- Perform system health checks and document results. Track the results and analyze for trends and opportunities for improvement.
- Maintain scripts used for reporting and monitoring.
- Provide Tier 2 support and act as escalation point for Tier 1 support.
Qualifications
- Bachelor’s degree with major or specialized courses in an Information Technology related field of study, or commensurate experience
- 3 years of progressive experience working in a professional IT environment
- Experience in server administration and middleware support
- Experience with some combination of the following:
- Supporting Database systems
- Scripting solutions
- Using Trouble ticketing systems
- Remote management of devices and platforms
- Troubleshooting system hardware failures
- Testing updates offline prior to installing in Production
- One or more professional certifications in Information Technology
Benefits
Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
Salary: $76,000-$86,000
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.
Ranked as the #2 Top Workplace in the St. Louis Region in 2020, the Federal Reserve Bank of St Louis is committed to building an inclusive workplace, where employees' diversity—in age, gender, race and ethnicity, sexual orientation, gender identity or expression, disability, and cultural traditions, religion, life experiences, education and socioeconomic backgrounds—are recognized as a strength. Learn more about the Bank and its culture; check out our Careers Site.
The Federal Reserve Bank of St Louis is an Equal Opportunity Employer.
Full Time / Part Time
Full time
Regular / Temporary
Regular
Job Exempt (Yes / No)
Yes
Job Category
Information Technology
Work Shift
First (United States of America)
The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
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