Description

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

PRIMARY PURPOSE OF POSITION

Candidate will possess the experience and skills to serve and support in a role within the Exelon IT organization by providing technical guidance and insights to project managers and stakeholders regarding IT system solutions being deployed within the enterprise environment. Must possess ability to design and drive fundamental IT system initiatives and projects, to include both cloud, non-cloud and hybrid-cloud models. The IT Systems Engineer will be expected to provide technical expertise to support delivery and maintenance of IT solutions supporting Exelon. Must have the ability to evaluate IT infrastructure and application solutions and make recommendations for supporting application and data workloads within various hosting models. Demonstrate skills for basic design, configuration and deployment of, current hosting services to support virtual hosting technologies, software defined datacenter technologies, hyper-converged datacenter hardware solutions, and software tools. This role will work in collaboration with other IT teams, their leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.

• Position may be required to work extended hours, including 24 x 7 coverage when on call.

Note: This is a flex position meaning this role will be part remote and part in the office.

PRIMARY DUTIES AND ACCOUNTABILITIES

• Participate in IT assessments of various designs, validating the design of various vendors. Assist with providing guidance and recommendations to leadership within these areas. Support technical discovery sessions with vendors and customers. Support business projects, planning, maintenance, and IT systems design for one or more major business units. Participate in the design, configuration, deployment, and day to day maintenance and operation of cloud based systems and assist with the migration of existing applications to new cloud hosting platforms. Provide basic level IT systems engineering, design and operation consultation with leadership, project teams and end users to identify system requirements and perform feasibility analysis on potential changes related to security and technical architectures. (30%)
• Work closely with others to assist development of future plans, resource requirements, migration strategies, and project schedules. Provide input into presentations and/or Engineering and Architecture Review Boards. Participate in potential refactoring, refresh, or redesign required during cloud migrations. Create documentation to install, replace, and upgrade cloud components and other application hosting solutions. Understand the current technologies and service offerings within the industry. Contribute to requirement documents, SOW, logical & physical architecture diagrams, and implementation plans to integrate in business environments. (25%)
• Provide product & service evaluation, testing, lab and mockup solutions as needed. Serve as a resource in the Hybrid Cloud enterprise journey encompassing ongoing architecture, design, planning, configuration, implementation, testing, operation and documentation of the enterprise IT systems hosting environment. Participate in assigned IT projects and deployments and ensure solutions are delivered to meet business requirements. Responsible for engineering, implementing and supporting solutions at the component level, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (20%)
• Provide feedback to leadership and peers to risks identified during business impact analysis, site risk assessments and disaster recovery planning. Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (15%)
• Maintain technical knowledge and business acumen within discipline or function. (10%)

JOB SCOPE

Position interacts with all levels of employees, including executives, vendors, involved in the design, connectivity, maintenance, review, approval, testing and communication of business plans. Position has expertise in Microsoft and or Oracle technologies Position has hands-on competency in platform or application area of expertise, and tools/systems associated with these functions. Work under supervision and oversight.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Computer Science, Information Systems, Computer Networking, 2 - 4 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or in lieu of degree, 5-9 years of relevant experience.
• Demonstrated presentation and project management skills.
• Demonstrated proficiency in at least one engineering domain such as storage, compute, database, collaboration, application design, cloud hosting and related technologies.
• Ability to travel domestically.

PREFERRED QUALIFICATIONS

• ServiceNow experience: ITOM Module; ServiceNow Fundamentals; Event Management
• In-Depth knowledge of Monitoring, Application Performance Management, IT Operations Analytics software applications/services: Nagios, Microfocus Network Node Manager (NNMi), Operations Orchestration (OO), Microsoft Systems Center Operations Manager (SCOM), SPLUNK ITSI, AppDynamics, ThousandEyes, NexThink, and Stream Weaver
• ITIL Certification
• Microsoft Azure
• SCOM Certification, SNOW Certification, and Nagios Certification