Team Leader

Full Time
Salt Lake City, UT 84106
Posted
Job description

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.


Responsibilities include:

  • Ensures that Team Members follow recipes and read tickets to accurately prepare all orders.
  • Ensures that Team Members are extremely accurate with weights and measurements for all recipe items.
  • Ensures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
  • Ensures that workstations are clean at all times.
  • Ensures that cashiers follow cash handling procedures at all times.
  • Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
  • Ensures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
  • Perform any of the tasks above as needed throughout shift.
  • Addresses guest issues that may arise; consults with management regarding complex issues.
  • Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
  • Communicates employee performance and policy/procedure violations to management for appropriate handling.
  • Strictly adheres to all Company policies and procedures.


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours
    - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • 401K- After working for one year employees are eligible for 401K benefits.
  • Paid Vacation- After working for one year employees are eligible for paid vacation time.
  • Health Insurance- We offer health insurance for fulltime employees working at least 30 hours a week.
  • Free Employee Meals- Receive a free leadership employee meal for every shift you work.
  • Scholarship Program- Chick-fil-A offers a scholarship program to all employees, applications open up once a year.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. You will work along side him and work in an environment where everyone is a team player.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.


REQUIREMENTS

  • Minimum 16+ years old
  • Previous customer service experience preferred
  • Previous leadership experience an asset
  • Hard-working
  • Team-oriented
  • Friendly
  • Honest
  • Great customer skills


In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. It may not be the easy way, but it's the only way we know.

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