EIS is an insurance software company that enables leading insurers to innovate and operate like a tech company: fast, simple, and agile. Founded in 2008, EIS provides a platform for high-velocity insurance. This open, flexible platform of core systems and digital solutions liberates insurers to accelerate and scale innovation, launch products faster, deliver new revenue channels, and create insurance experiences the world will love. And with thousands of open APIs, the platform gives insurers the freedom to connect to a vast ecosystem of insurtech and emerging technologies. Headquartered in San Francisco, EIS powers premium growth for insurers in all lines of business worldwide. www.esisgroup.com

As a Product Consultant, you will be working closely with leadership, product, design, marketing and a dedicated set of engineers to create products that solve the biggest problems facing multi billion dollar companies. This means you will help large insurance customers understand and use exciting new products while revolutionizing their businesses in a changing landscape. As the main point of contact with our customers you will also hold the critical role of customer advocate, ensuring our engineering and product teams have the context and feedback they need to build great things.

We are looking for someone with a strong analytical and strategic background who has worked with large legacy organizations to change their business processes and implement new technologies. This person will ideally have a technical background and be capable of understanding the nuances of complex machine learning powered SaaS systems. This position reports to the Director of Product Consulting.

Responsibilities

• Partner across multiple teams on a variety of products to help guide their development
• Champion the customer's point of view always
• Partner with our sales team to lead the technical conversation with prospects
• Perform product demos as a part of the consultative sales cycle
• Build a detailed understanding of the nuances in our customers business and how our products fit into their models
• Work directly with customers to manage their implementations and ensure they get the most value possible from our products
• Become an EIS product expert with a full understanding of our suite including complex AI and Machine Learning based products
• Be a highly collaborative and active member of the EIS team

Requirements

• 5-8+ years experience in consulting, strategy, technical account management or sales engineering
• Must have held a key role in the implementation of complex SaaS systems
• Command over data with a strong analytical bend
• Passion to try new things and aggressively test new ideas
• Experience working in a fast paced technology startup environment
• Penchant for solving complex problems
• Passion for customer success
• Desire to get things done quickly and work in a fast moving environment
• Experience partnering with sales teams as a technical resource preferred
  
• Flexibility for up to 50% domestic and international travel

EIS Group is an equal opportunity employer (EOE), M/F/Disability/Veterans, and strongly supports diversity in the workforce.