• This position is in the Global Risk Solutions (GRS) Strategic and Professional Risk Claims and Environmental (SPRC/E3U ) Unit within the AGL Specialty Claims group. Claims handled could include Toxic Tort, Environmental, Coverage, Class Actions, Sexual Misconduct, Errors & Omissions, Professional Liability, Employment Practices Liability, and other unique complex claims.
• Manages processes and resolves claims assigned by the Unit Director/Team Manager.
• Communicates with policyholders/customers, witnesses, claimants, remediation experts, counsel and others to gather claim facts.
• Communication is generally via phone and email but may include in person contact and travel.
• Maintains adequacy of reserve levels for both loss and expense.
• Analyzes coverage and issues Coverage Position Letters to customers, in concert with legal staff.
• Tracks litigation expenses on assigned cases and makes recommendations to improve litigation expense management.
• Negotiates settlements with attorneys, claimants, and/or co-defendants, and cost share agreements with other carriers.
• Prepares for and attends trials, hearings, mediations and settlement conferences.
• Keeps management informed of developments and confers with in-house and outside counsel and management on jurisdictional issues.
• Updates files and provides comprehensive reports as required, in accordance with established departmental procedures
• Establishes appropriate working team (Home Office Legal, Defense Counsel, and other appropriate internal/external resources) based on allegations established in suit.
• Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
• Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
• Participates in special projects.

Qualifications

• A Bachelor's Degree or equivalent business experience is required, and 4-5 years of related claims experience.
• Solid understanding of Complex Unit Auto and General Liability claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively. Current Global Risk Solutions Casualty and/or Specialty experience within National Insurance is preferred.
• Licensing required.
• Knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving and expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
• Strong interpersonal and communication skills.
• Intermediate to advanced level of skill in the areas of customer focus, problem solving, communication's, gaining support, team work, adaptability, and demonstrated ability to work independently, achieve results and execute thoroughly.

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.