Job description
QUANTUMWORK ADVISORY
QuantumWork advisory is an industry-leading Workforce Agility Consulting firm. Our people-centric advisory and services guide the world's leading companies to realize exciting innovations in Worktech, transforming how they attract and manage all workforce categories, across the entire workforce cycle.
- At QuantumWork Advisory our mission is to re-imagine & digitally transform how companies acquire & manage talent, across all workforce categories.
- Quantum Work Advisory provides advice & services to support TA, HR & procurement leadership to make their organizations more efficient, agile & responsive to changing business needs.
- We leverage the power of digital and AI to improve organizational agility, productivity, and workforce engagement, with a clear ROI linked to business strategy.
- Backed by the Allegis Group, QuantumWork Advisory is part of the world’s largest privately held human capital firm.
- We are building out a new HR Services Practice to complement our VMS Services Practice and Advisory practices addressing HR technology and services design and Workforce Procurement.
WHAT WE STAND FOR
- With the advent of exciting new AI innovation, we believe the bar for Worktech should be set higher.
- We believe technology can not only be enjoyable but has the power to dramatically improve organizational agility & predictiveness of worker performance & fit.
- We believe technology, can help create experiences that are efficient, seamless & intuitive, for all stakeholders.
- We are passionate about human-centered design. For technology to reach its potential we need to start with user empathy, the cornerstone for successful digital transformation.
POSITION OVERVIEW
- Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI.
- Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks.
- Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.
- Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
- Drive operational excellence and help the team scale by creating documentation, developing knowledge-sharing mechanisms, and improving internal processes.
- Proactively communicate and coordinate with clients and internal teams in multiple time zones to ensure deliverables are met.
- Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization.
- Serve as a subject matter expert on CRM products, SaaS architecture, services, integrations, and best practices internally and in customer and sales calls.
- Self-starter with the ability to quickly learn new technologies and effectively apply them to business processes
- Ability to identify training needs for non-technical teams, and coach accordingly
Product Development
- When not working on client projects contribute to the development of QuantumWork Advisory by developing playbooks, methodologies, and toolsets to ensure each project is seamless and as efficient as possible.
- Proactively identify best practices form the market and work with leadership to meet and exceed these benchmarks
Market Analysis
- Research and document industry trends & technologies
- Provides consultation on technology best practices and trends
Project Management
- Provide project management on client projects and manage work allocation.
EXPERIENCE | EDUCATION
- Prior experience in HRIS, CRM, ATS, Point Solutions, and Talent Acquisition/Human Resources technology is required.
- Prior experience, with designing integrations with Workday, Oracle, and SAP SuccessFactors
- Proven experience in consultative roles requiring strong relationship management and communication skills.
- Past experience designing solutions and integrations for enterprise environments. Experience designing on SaaS, microservices, or multi-tenancy architecture is a plus.
- Prior work with application integrations and mapping using different methods, including API, Web Services, SSO, and integration testing tools.
- Sufficient knowledge of Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions. This role does not require writing code.
- Exposure to and knowledge of Artificial Intelligence and Machine Learning a plus.
- Ability to work various hours supporting a global portfolio and coordinating with global teams.
- 5-18+ years of hands-on technical experience required, for various levels.
- A Bachelor's Degree is required for this role.
Additional Information
AGS is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process.
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