Job description

Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking an O&M Operations Manager. You will serve as a leader and mentor across multiple disciplines in a dynamic IT environment. You will be responsible for understanding all the technical elements in the enterprise, the architecture, and the daily O&M activities in a federal workplace.

*Hybrid role - 2 days on site in Washington, DC. *

What You'll Do

• Overall responsibility for O&M across the enterprise; full life-cycle management of IT systems and services
• Outage management and reporting
• Incident management for incidents escalated to Sys Admin team
• O&M documentation (e.g., policies, procedures, SOPs, RFCs, etc.)
• O&M capacity/demand/resource management, including hardware/software refresh and APL/EOL
• O&M (ITS) Jira Board
• Management of O&M Teams identified in org chart
• Provides oversight and QM for Data Centers
• Provides support to the Network Team

Must Haves

• 7+ years of IT Operations and Maintenance experience
• Experience in network management
• IT Leadership and mentorship experience
• Technical project leadership or management experience

Abilities

• Ability to create / update technical documentation
• Ability to create / update IT architecture diagrams
• Ability to track multiple O&M activities and understand the technical and business implications of the activities

Nice to Haves

• Bachelor's Degree
• Network Engineer certification
• PMP certification or training
• Jira experience
• Confluence experience
• Incident management experience

Why Tantus? We Provide:

• Competitive total compensation package based on the work you do and the contributions you make
• An environment that supports balancing great work with a great life
• A learning organization that invests in you with $3000 annually for professional development opportunities
• Excellent healthcare programs available through United Healthcare
• Community engagement events where you will have ample opportunities to give back by volunteering
• Discretionary quarterly bonuses for above and beyond contributions and outstanding performance

About Us
Tantus is an IT development and management consulting firm helping federal programs become more successful, cost-effective and mission-focused through program management oversight and system development and implementation. Our people are committed to making our world better by delivering solutions to improve the effectiveness of government services and citizen experience. Tantus is Latin for “so great” or “so much” – we strive to put great things into everything we do.

Tantus is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, military status or any other classification protected by federal, state or local law.

Job Type: Full-time

Pay: $150,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Compensation package:

• Yearly pay

Schedule:

• Monday to Friday

Experience:

• IT Operations and Maintenance: 7 years (Required)
• Network management: 1 year (Required)
• IT leadership: 2 years (Required)

Work Location: Hybrid remote in Washington, DC

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