Are you ready to be a part of something amazing? Would you like to use your technical skills to make a real difference in people’s lives?

At PRC-Saltillo, our mission to provide voices to children, teens, and adults who are unable to communicate effectively with their natural voices. Each year, we provide voices to thousands of individuals through our specialized communication devices, software, and apps. We serve those with autism, cerebral palsy, Down syndrome, ALS, aphasia, and a variety of other medical conditions. Our products not only provide the ability to speak, but open opportunities for education, employment and fuller participation in life.

We offer competitive pay & excellent benefits, along with a flexible and positive work environment built on mutual respect and professionalism.

Position is required to report to the office throughout the week, but not on a daily basis.

To apply, please go to our website: https://www.prc-saltillo.com/careers

Position Summary: The Technical Tester is responsible for testing new software and hardware, identifying and communicating any problems, and verifying that the issues are resolved before being released to production. This includes the timely management and/or development support for test fixturing, test procedures, compliance efforts, and quality requirements within the product development cycle. This position is responsible for expediting any quality, component, software, or process issues that will potentially disrupt the manufacture/delivery of product or that will diminish customer satisfaction.

Activities, Duties, Responsibilities:

• Responsible for testing products and features developed in-house and by third party vendors.
• Identifies bugs, deviations from the product definition, and confusing user interface features.
• Records bugs and concerns with a detailed description to help track down the source of the bug and give detailed instructions for duplicating the bug.
• Interacts with other individuals to give them operational and technical support, identifies and document bugs, identifies user interface problems or other issues that could cause potential problems and confusion with customers.
• Provides operational and technical support to field staff. Documents issues that field staff have with products for consideration in future product enhancements.
• Assists in creating testing scenarios that can be used in the development of testing procedures and automated testing.
• Interacts with other departments during final development stage of new product.
• Provides on-site service/training when required.
• Analyzes the pros and cons of the specific plan, as well as the risks linked to each of the components and interfaces in the product.
• Works with scripts and automation tools.
• Stays up to date with the technical aspects of the project infrastructure (e.g. browsers, databases, languages, etc.)
• Analyzes and logs issues and provides appropriate feedback.
• Assists in training new technical staff, consultants, and other parties, which includes Windows and Mac based operating systems, Company equipment, and other manufacturers equipment distributed by the Company.
• Performs other duties and responsibilities as assigned.

Education and Experience:

• Must have a high school diploma or equivalent.
• Associates Degree in electronics or related field is preferred. Individuals with an equivalent combination of education and work experience may be considered.
• Two years of experience with PRC-Saltillo assistive devices is desired.

Knowledge and Skills:

• Must be able to work well independently as well as work with others.
• Understanding of the architecture of the product being tested is required.
• Good oral and written correspondence skills is essential.
• Must be well organized and able to prioritize tasks.
• Ability to type accurately is required.
• Must work well under pressure.
• Good troubleshooting and analytical skills is essential.
• Must be able to manage workload and optimize skills.