Job description

Technical Writer

Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative thinking, and we deeply value our employees and their contributions towards our clients' success, as well as our own.

Job Summary:

Altair Engineering is seeking a software technical writer to create technical content including online help, reference guides, in-application text, videos, and release notes. Critical skills for this position include solid experience documenting software user interfaces, strong technical and troubleshooting skills, and the ability to juggle multiple projects while meeting release deadlines. Independence and initiative are key to success in this role, but good interpersonal and communication skills are also essential. You will need to work closely with product managers, subject matter experts, and the other members of the technical documentation team to create high-quality documentation. As part of an engineering software company, you’ll be immersed in a diverse, high-tech culture that supports remote work arrangements. The successful candidate will embrace new technologies and seek out innovative ways to improve our technical documentation.

What You Will Do:

· Write, update, and edit text and images for user guides, reference guides, and tutorials using topic-based authoring techniques

· Interview subject matter experts and get hands-on with the software to document new features

· Write and edit tooltips, error messages, and other user interface text

· Work with product managers to create and edit help videos

· Track product updates and bug fixes in JIRA to ensure that they are reflected in the
documentation for ongoing releases

· Maintain source and output files in GitLab, our content management system

· Install and use the product to better understand the technical issues that need to be
documented

· Identify problem areas or structural deficiencies and proactively contribute to their
improvement

· Contribute to cross-team documentation projects to continually improve our standards and processes

What You Will Need:

Basics:

· Bachelor’s degree in either technical writing or English (with strong technical skills), or a technical discipline (with strong writing skills)

· 2-3 years of software technical writing experience and a strong portfolio of software technical writing projects

· Excellent written and verbal communication skills, and the ability to get along easily with teammates

· Expertise with at least one single-source help authoring tool such as Oxygen XML Author, MadCap Flare, RoboHelp, etc.

· Experience using image editing software such as SnagIt

· Proficiency with content management systems such as Git, GitHub, or GitLab, as well as project management systems such as JIRA and Confluence

· Well-developed troubleshooting and problem-solving skills

· Willingness to upgrade your skills through various training opportunities

Preferred:

· Familiar with the DITA help authoring standard and structured authoring principles

· Experience using video editing software such as Camtasia

· Training in additional skill areas such as localization, information architecture, publishing, minimalism, usability testing, data analytics, and/or computer programming is desirable

· Experience working in a multicultural environment with non-native English speakers

· Proficiency in a second language other than English

How You Will Be Successful:

• Envision the Future
• Communicate Honestly and Broadly
• Seek Technology and Business “Firsts”
• Embrace Diversity and Take Risks

What We Offer:

• Competitive Salary
• Comprehensive Benefit Package
• Outstanding Work/Life Balance
• Flex Time
• Employee Stock Purchase Program
• 401(k) with matching contributions
• Unlimited vacation and Unlimited sick days
• Paid holidays
• Paid Time Off for Community Service
• Collaborative environment
• Charitable Matching Program

Why Work with Us:

Altair is a global technology company providing software and cloud solutions in the areas of product development, high-performance computing (HPC) and artificial intelligence (AI). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision making with data analytics, simulation, and high-performance computing and artificial intelligence (AI).

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation, and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com.

Ready to go? #ONLYFORWARD

Job Type: Full-time

Pay: $70,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote

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