Job description
Essential Job Duties and Responsibilities:
- Technical Writing
- Ensures that technical information from engineering, customer service, training, and manufacturing is analyzed, documented, and translated into Technical Publications.
- Creates and documents safety, service, repair and replacement, and maintenance procedures for repairing and maintaining ESG products through Service Manuals for use by technicians.
- Creates and documents safety, operation, and routine maintenance procedures for ESG products through Operator Manuals for use by product operators.
- Creates and documents diagnostic procedures for use by technicians and internal/external customers of ESG products as Diagnostic Manuals.
- Creates and documents service, repair, and maintenance procedures as Service Bulletins, Tech Tips, and Information Bulletins for use by ESG dealers and end user customers.
- Ensures technical documentation is accurate, complete, and concise as possible.
- Ensures technical documentation is easy to understand for the intended readership.
- Technical Training
- Works with training department to provide technical information necessary to prepare service training programs.
- Electronic Parts Catalog
- Assists with the creation of parts manuals for the Electronic Parts Catalog, as necessary.
- Other:
- Participates in a minimum of 16 hours of self development training per year.
- Responsible for decisions to create technical information in compliance with warranty cost, TREAD act requirements, NHTSA administration and exposure.
- Perform other duties, assignments and special projects as assigned.
Position Requirements
- Associates Degree in a writing-related field required, Bachelor’s degree preferred. Other education in equipment service, engineering, or maintenance related fields will be considered
- A minimum of five years of full-time technical writing experience, preferably in a mechanical or technological environment focused on end-user documentation.
- Excellent product technical skills and ability to demonstrate excellent written and oral communication skills required.
- High degree of detail orientation required and ability to handle multiple priorities under time constrains to complete work and meet deadlines with accuracy.
- Experienced with Microsoft Office suite of products.
- Experienced in daily use with Adobe Creative Suite (InDesign, Photoshop, and Illustrator). Extensive experience in FrameMaker will be considered in lieu of InDesign experience
- Ability to operate various office equipment including but not limited to computers, projectors, video and digital cameras.
Benefits of Employment
In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.
About Us
Sold and serviced through a network of more than 100 dealer locations worldwide, Elgin Sweeper products are the sweepers of choice for a variety of general street maintenance, special industrial and airport applications. With more than 100 years of experience, Elgin Sweeper offers municipalities, contractors and industries the most sweeper options in the country, using the latest sweeping technologies—mechanical, pure vacuum, regenerative air, alternative fuel and waterless dust control. Elgin Sweeper is a subsidiary of Federal Signal Corporation’s Environmental Solutions Group. For more information, visit www.elginsweeper.com.
Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Oak Brook, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.
The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, call Human Resources at 630-954-2000. All other applications must be submitted online.
Qualifications
Education
Required
Preferred
Experience
Required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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