Job description

Under the direction of the VP of Youth Development and consistent with the Christian mission of the YMCA, Teen Initiatives Manager will be responsible for planning, organizing and implementing multi-location programming for Y Achievers and Level Up Weekday and Weekend. The HSI Manager will facilitate the teen experience/programs at the Keith YMCA. The Teen Initiatives Manager will provide support with data collection specific to the teen experience at the YMCA of Greater Charlotte.

ESSENTIAL FUNCTIONS:

• Maintain a robust high school initiatives model based on the teen experience foundations of the YMCA of Greater Charlotte.
• Meet all program enrollment and data management goals, and determines and tracks the outcomes needed to ensure impact on personal development and academic success.
• Design, organize and lead all calendars, schedules, special events, celebrations and service projects for Y Achievers and Level Up.
• Design, organize and lead all calendars, schedules, special events, celebrations and service projects for teen programming at the Keith YMCA
• Develop, organize and lead staff development opportunities for teen program staff and other branch partners.
• Design, organize and lead all student experience efforts including but not limited to student recruitment, training, communication, progress monitoring, college tours, internships, and work force development for Y Achievers, Level Up and all teen opportunities at the Keith YMCA.
• Serve as a resource for other teen directors and coordinators.
• Work with the business line leaders to support the parent and family engagement model as appropriate in all areas of the YMCA experience.
• Work with the Volunteer Team to secure volunteers to support all high school volunteer experiences
• Assist in the creation of program materials, social media and website content.
• Assist in the collection and analysis of data specific to teens in membership, program attendance, social emotional learning, workforce development and personal growth.
• Facilitate the implementation of the YMCA of Greater Charlotte workforce development strategy for teens.
• Supports the use of various platforms used in the teen space.
• Attend all required YMCA training related to employment.
• Represent the YMCA and maintains appropriate relationships with area organizations, community leaders and businesses
• Assist the VP of Youth Development and the Executive Director of the Keith YMCA in all other duties as assigned

YMCA COMPETENCIES:

Mission Advancement: Accepts and demonstrates the Y’s values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.

Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.

Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience.

Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.

Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree
• Minimum of 1 year experience working with teens.
• Minimum of three years of program management experience
• Minimum two years of supervisory or leadership experience preferred
• Understanding of the YMCA, its mission, goals and objectives and how these are essential to the operation of programs
• Possess a relentless commitment to children with a high sense of urgency to impact their lives in a significant way
• Evidence of emotional maturity, good moral character, judgment, integrity and leadership capabilities
• Must be attentive to detail, able to work under pressure of accuracy and deadlines, take initiative to develop efficient and effective systems and controls
• Capacity to manage systems necessary for data reports and tracking at a high level
• Must have excellent oral, written communication, report development and presentation skills
• Willingness to work within an inclusive environment so that each student has the opportunity to excel as the unique person they are.
• Ability to work independently at a high level, using discretion and problem solving skills
• Ability to lead and work closely with school site coordinators, YMCA branch teams and volunteers
• Ability to adapt to change and course correct as new information emerges
• Successfully complete training and certifications required by the YMCA of Greater Charlotte Quality Standards within the allotted timeframe

PHYSICAL REQUIREMENTS:

• Ability to work 40 hours per week, including occasional nights and weekends.
• Available during experience and program hours inclusive of week days and nights as well as weekend day and nights.
• Sit for extended periods of time
• Kneeling
• Standing
• Push, pull and lift up to 30 lb.
• Ability to speak concisely and effectively communicate
• Ability to travel as needed
• Ability to communicate in English, written and oral.

Teen Experience Foundation:

Self-Empowerment: Teens will sculpt their identity by building an internal sense of positive self-worth academically and socially. Teens will engage in positive relationships with peers and adults while developing the skills to take others’ perspective into consideration and act with care and empathy.

Well Being: Teens will understand what living a healthy life style includes.

Access: Teens will gain access to resources to support their individual needs and the needs of their family.

Leadership Development: Teens will learn what being a leader means inclusive of becoming a productive member of the workforce before and after graduation.

Workforce Development Key Components

• Exposure to career options and areas of study/certifications/trades
• Exposure to YMCA career paths
• Development of current Y teen employees
• Leverage Key Partners: NC Works, MBK CLT, Gradify

Social Responsibility: Teens will interact and cooperate with others for the benefit of the community and advocate for social justice.

Job Type: Full-time

Pay: $17.48 - $21.85 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• teen programming: 1 year (Preferred)
• youth programming: 2 years (Required)

Work Location: One location

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