Telecom Architect/ Telecom Manager/ Telephony SME
Job description
Job Description
Job Title: Telecom Architect/ Telecom Manager/ Telephony SME
Location: NYC, NY
Duration: 12+ months
Spruce Technology is a mid-size and rapidly-growing Information Technology services firm headquartered in New Jersey. An award-winning firm (Inc 5000, Smart CEO) with a steadily growing portfolio of commercial and government clients, Spruce Technology provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide.
Spruce Technology, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived age, sex, pregnancy, race, creed, color, national origin, disability, marital status, sexual orientation, citizenship status, genetic information, religion, or any other characteristic protected by applicable federal, state or local laws.
Required Skills
- Minimum 12 years experience in a particular technical and/or business application, product, platform or methodology.
- 12 years of Call Center Call Handling system experience.
- Deep Subject Matter Expertise in National Emergency Number Association (NENA 911 Association) 1 through 3 standards.
- Active membership in NENA and APCO.
- Deep Subject Matter Expertise in the APCO international Next Generation (NG) 911 standards.
- Deep Subject Matter Expertise NG911 Call Handling and processing application routing.
- Deep architectural understanding of NG911 contact center software.
- Deep Subject Matter Expertise in GIS Selective router integration for 911 call aggregation.
- Deep knowledge in OSP connections and terminations.
Company Information
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