Job description
Are you looking to take the next step in your career?
Merrimack County Savings Bank (MCSB) has an exciting opportunity as a Teller Supervisor at our North State Street branch in Concord, NH. The successful applicant will be self-sufficient and have the ability to shift gears efficiently in a busy branch environment while providing high energy and a positive demeanor. Must have a strong desire to provide leadership and excellent customer service.
We offer a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, professional development and the opportunity to work with a great team!
PRIMARY RESPONSIBILITIES:
- Overall supervision and accountability of the teller line staff and functions
- Performs and oversees a variety of duties to provide bank customers with quality service on a variety of transactions
- Develops customer relationships by determining customer needs and effectively communicating financial products and services to meet those needs
- Opens and closes the branch on a rotating basis
- Supports branch sales plans
JOB REQUIREMENTS:
- Two to five years of retail banking experience
- Certified Teller or completion within two years
- Strong Knowledge of general banking practices
- Proficient experience in computer desktop applications
- Strong verbal and written skills with excellent interpersonal skills
- Knowledgeable about bank products, services and regulatory requirements applicable to teller procedures
- Strong advocate of relationship selling and quality service
- Possess analytical and negotiation skills in order to resolve difficult customer and staff issues
- Ability to work Saturday and Sunday, if applicable and travel between offices as required
We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!
New Hampshire Mutual Bancorp (NHMB) is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust.
New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer. This includes veterans and individuals with disabilities.
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