Summary:

This Box Office position involves the processing of ticket sales using the Ticketmaster system. Ticket sellers must provide excellent customer relations and service. Ticket sellers must be at least 18 years of age.

Essential Duties and Responsibilities:

• Assists customers with ticket sales for events held at all MECA managed facilities including CHI Health Center Omaha Arena and Convention Center and TD Ameritrade Ballpark Omaha.
• Exhibits accuracy in handling cash and financial transactions.
• Works assigned events including nights and weekends.
• Other duties may be assigned.
• Regular and predictable attendance; must be available to work day, evening and/or weekend hours, as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or equivalent. Previous box office experience desirable, but not essential.

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office products. Ticketing system experience preferred but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and occasionally required to stand and walk.

Work Environment:

Work is performed in an office-like environment.