Training and Development Manager - Learning Administrator
Full Time
New York, NY 10011
Posted
Job description
Job Summary:
The Training and Development Manager supports learning governance and operations at Wolters Kluwer on a global scale with a focus on learning business enablement, standard process, daily administration, and program implementation. This role will manage a small team of learning administrators and be responsible for routine and daily operational use of Workday Learning including delivery and maintenance of global learning content, the overall learner/user experience, tier 2 learning inquiry resolution, learning dashboards, and training program support. Plays an integral part of the continued efforts to provide reliable learning operations and the on-going rollout of additional learning functionality in Workday positively impacting the skills and careers of all employees. Recognized as a key contributor to the Global Talent Management learning function. Reports to the VP of Training and Development.
Key Responsibilities:
- Provides regular updates and recommendations to department management regarding the health and advancement of the learning function.
- Manage learning operations and administration using the resources within the learning admin team.
- Lead learning enablement within the business.
- Act as program manager for the Learning Partner Certification program.
- Cultivate the Learning Partner network which is made up of learning professionals embedded in the business
- Drive and collaborate on global harmonization regarding training/learning across businesses.
- Lead configuration and system implementation for on-going training and ad-hoc training requests in Workday Learning.
- Monitor routine and standardized training programs.
- Develop and implement standard learning governance policies and practices.
- Collaborate with the global leadership development curriculum owner to successfully implement for new and experienced people managers; provide support with learning admin, monitoring and reporting.
- Leverage partnership with HRIS (Workday) team to align learning needs with Workday Learning functionality and set up.
- Build relationships with content providers/vendors; lead and manage integration efforts and data syncs regarding Workday Learning.
- Develop instructional guides, videos and/or modules as needed to support use of Workday Learning; keep content up to date.
- Address and respond to internal audit requests.
Key Requirements
Education:
- Bachelor’s Degree in Training/Adult Education, Instructional Design, Educational Technology, Business/HR or related discipline.
Experience:
Minimum: 7+ years of training and instructional design in a business setting and management experience, including:
- Managing direct reports or managing project teams and providing direction to achieve results.
- Experience in learning administration and configuration; security/domains, roles, content management, and reporting.
- Considerable knowledge of instructional design concepts and principles.
- Experience in learning and development including developing curricula, media, content and delivery strategy.
- Consultative experience managing stakeholders across multiple businesses and geographic regions.
- Working with stakeholders and subject matter experts to conduct needs assessments.
- Writing design documents, instructor guides, participant guides and other training materials.
- Managing multiple concurrent projects.
- Working independently and in a team environment.
- Collaborating across multiple internal teams.
- Demonstrating strong analytical and problem-solving skills.
- Coaching, mentoring and/or training team members.
- Demonstrating organization, time management, and multi-tasking skills.
- Demonstrating strong written and verbal communication.
Other Knowledge, Skills, or Certifications:
- Workday Learning (strongly preferred) OR other expertise in LMS platforms as an system owner of learning administration.
- Microsoft Office Suite (Word, Excel, Teams, PowerPoint, Outlook, Forms).
- Expertise in using technology to develop and deliver training (eg: Adobe Connect, Articulate 360).
Travel Requirements:
Up to 20%
#LI-Remote
#LI-Hybrid
Compensation:
Target salary range CA, CT, CO, NY, WA:: $114,100-$159,900
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
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