Training Specialist is responsible for providing administrative support, customer service along with assisting with delivering of learning and development opportunities to employees and managers for our corporate training department, as well as our internal and external business partners. The ideal candidate will have strong organizational, technical and time management skills with the ability to communicate clearly and deliver presentations to individuals and large groups.

Training Specialist responsibilities and essential job functions include, but are not limited to the following:

• Provide administrative support to the Training Department including but not limited to: positive employee relations, effectively responding to inquiries, and being actively involved in resolving issues and concerns
• Collaborate with managers and leadership to identify and develop new learning opportunities for employees to assist with their growth and enhancement of knowledge and skills
• Scheduling and coordination of classroom and virtual training courses
• Assist with developing onboarding program for new employees
• Coordinate activities for employees including onboarding, new hire orientation, and other learning and development activities
• Prepare learning materials for a variety of learning and development programs
• Adapt training methods and instructional material to meet learner’s varying learning styles
• Investigate training system concerns and solve them in a timely manner
• Maintain accurate training records; generation of training reporting as needed
• Manage and maintain integrity of training and training records within the learning management and HRIS systems
• Prepares summary assessments for management to assist in identifying learning gaps and inefficiencies in existing processes and programs
• Provide and promote positive employee relations, effectively respond to employee inquiries, and be actively involved in resolving issues and concerns.
• Other clerical duties as assigned

Qu al ifications, Knowledge, Skills, and Abilities:

• Bachelor’s degree or equivalent education plus relevant work experience
• 3+ years’ administrative office experience; learning and development environment a plus
• Knowledge and understanding of various teaching methods and approaches a plus
• Ability to effectively communicate verbally and in writing, along with strong presentation and facilitation skills, to include large groups and virtual environments
• Ability to investigate training system concerns and solve them in a timely manner
• Proficient in Microsoft Office Suite including Outlook, Excel, Word, PowerPoint
• Previous experience with learning management platforms including Brainshark a plus
• Ability to effectively prioritize and execute tasks and meet deadlines, while maintaining a positive attitude and providing unmatched customer service in a high-pressure, fast-paced environment
• Ability to work independently and within a team environment; including cross-functional teams
• Excellent organizational and time management skills; including the ability to meet ongoing responsibilities even while shifting priorities as new information or situations arise.
• Ability to read, write, and speak English fluently

R+L Global Logistics is a world-class provider of high quality domestic and international logistics and supply chain services, with a reputation for offering the highest quality freight solutions and services to our customers. We have 14 offices across the country, with locations in Atlanta, Chicago, Cincinnati, Denver, Fort Myers, Indianapolis, Kansas City, Laredo, Los Angeles, Nashville, Newark, Ocala, Orlando and San Antonio allowing our logistics team to optimize the supply chain process for our customers.


BENEFITS

Company Vacation Properties, PTO, Sick Time, Paid Holidays, 401k, Medical, Dental, Vision, Life & Disability Insurance, Pet Insurance and Group Home & Auto Insurance

R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law.