Job description

Transit Dispatcher Duties and Responsibilities:

Work involves receiving incoming calls related to the dispatch and control of vehicles and providing accurate and timely transmittal of information regarding schedules and services, including possible emergencies, accidents, and incidents. Work involves using a computerized routing and scheduling software program to monitor vehicles and trips. After an initial, supervised training period, employees are assigned a shift to receive calls and dispatch vehicles in accordance with established procedures. Employee must use considerable independent judgment and initiative, including responses in emergency situations, and must be properly acquainted with service requirements and responsibilities. Employee may be required to go on the road and drive a route at times, must be familiar with area. PM dispatcher will need to make sure all Gas Cards and keys are turned in nightly. Shutting down computer make sure everything is available to AM Dispatcher to open the next morning. Check vehicle doors are all closed and lights are off and locked. Close down building/turning off lights/coffee pots/locking door.

EXAMPLES OF WORK:

Operates a specialized communication system. Uses telephone and computer programs.

KNOWLEDGE, SKILLS AND ABILITIES:

Working knowledge of geographical layout of the county as to location of streets, important buildings, and other destinations. Working knowledge of the operation of communication equipment. General knowledge of computer systems and ability to learn routing and scheduling software program. General knowledge of related communication commission regulations. Must be able to maintain a professional attitude at all times.

DESIRABLE EXPERIENCE AND TRAINING:

Some experience in clerical or communication work. Graduation from high school; or an equivalent combination of experience and training. Must be at least eighteen years of age or older; must have no criminal record. Must pass drug screening and subject to random testing. Must have experience with Microsoft Excel and Word.

Additional Information

Dispatching shifts are 12:15 PM to closing. Some weekends will be required. Prior to being hired, potential employees must adhere to pre-employment screening processes such as a drug screening and the authorization of a criminal background check. Once hired the employee must commit to following FTA mandated laws and regulations.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Woodfin, NC: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)

Work Location: In person

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