Job description
Description
The City of Boulder is a great place to live, work, grow and play.
With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-six thousand acres of protected land provide open space for passive recreation, natural environments, and a green belt around the city. With world class restaurants and art and music venues, The City of Boulder values diverse culture.
Respect is one of our five City Values (including Customer Service, Collaboration, Integrity and Innovation) and we are committed to equity, diversity and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.
Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.
OVERALL JOB OBJECTIVE :
Under the general guidance of the Transportation Maintenance Manager, develop, implement, and analyze infrastructure maintenance programs, work plans, and department priorities. Collaborate with other Transportation & Mobility divisions, city departments, and public and private projects to identify, participate in, and prioritize projects and plans that ensure the safe and effective function of the department. Provide input and feedback on extra-departmental projects and plans, including both private and public project development plans, to ensure seamless integration with Transportation & Mobility and confirm maintenance serviceability. Prepare analyses of anticipated nature, extent, and cost of potential plan, program, and project impacts to maintenance, repair work, equipment needs, and labor requirements as to all aspects of the city’s transportation infrastructure. Implement changes based on analysis as plans and projects come to fruition, via coordination with Transportation Maintenance Manager and Transportation Maintenance Field Supervisors. Perform related administrative duties as required.
The starting pay for this position is $89,856 - $109,824 annually, commensurate with experience.
KEY COMPETENCIES:
- Understanding of Industry Standards: Possess a strong understanding of industry best practices and standards, including a comprehensive understanding of either vegetation management or pavement maintenance and a competent understanding of the other.
- Problem Solving: Use logic, critical thinking, and analytical processes to solve problems and parse through many sources and solutions.
- Research: Strong ability to research industry practices and available technologies, via informational interviewing, vendor interface, and Internet research, in order to provide recommendations and analysis.
- Communication: Can write and speak clearly and succinctly in a variety of communication settings and styles, demonstrating an understanding of both message and audience. Build constructive relationships with internal and external customers. Ability to relate well across all levels; up, down, and sideways within and outside of the organization.
- Dealing with Ambiguity: Is comfortable with rapidly changing priorities. Can comfortably handle risk, make decisions with limited information, and change focus from unfinished tasks.
- Conflict Management: Approach conflict directly and view it as an opportunity. Find common ground and gain cooperation to form equitable agreement.
DUTIES AND RESPONSIBILITIES
:
1. Develop, implement, monitor, and adjust maintenance programs:
- Analyzes, develops, and implements maintenance program improvements by evaluating present operations and programs, seeking staff input and researching industry practices, developing recommendations for change, building consensus, and developing and implementing staff training.
- Analyzes current safety program, researching and developing recommendations for program improvements.
- Assists in analysis of current communication practices and city branding, develops and implements progressive changes.
- Collaborates with Transportation Capital Maintenance on programming for all aspects of transportation infrastructure.
- Participates in developing and monitoring annual and quarterly work plans in collaboration with
- Transportation Maintenance Manager and other Transportation & Mobility staff.
2, Provide excellent customer service:
- Provides informative responses to internal and external customer inquiries.
- Regularly interacts with the public to understand their request, informs them of city practices, and provides action plans.
3. Develop requests for proposals (RFP), award contracts, and manage and oversee contractors:
- Develops and advertises requests for proposal for departmental contract needs.
- Reviews and awards contracts based on city purchasing guidelines.
- Manages contractors and oversees contracted maintenance work to ensure projects meet specifications and industry standards and are completed within schedule.
- Tracks project costs and identified metrics to inform current and future decisions.
- Coordinates and collaborates with divisions/departments that require similar work to ensure efficient contract procurement.
4. Identify and coordinate internal and external resource needs:
- Identifies whether projects can be performed by internal staff or if contractors should be solicited.
- Assesses internal staffing needs based on analysis of current and expected future projects and programs.
- Assesses, forecasts, and communicates needs for support from other city departments.
- Serves as an escalation point for community concerns and works to resolve community issues and concerns effectively while balancing the best interests of the city and the needs of the community.
5. Create and maintain relationships with vendors and customers.
- Identifies vendors of interest to maintenance programs and develop relationships, obtain pricing sheets, and set up new vendors through city Finance.
- Provides proactive customer outreach, continued project updates, and project closeout messaging.
6. May act as backup to the Transportation Maintenance Manager in their absence.
7. May be required to work irregular hours, weekends, evenings, holidays, and/or emergencies as needed.
- Provides relief for field supervisors by accepting snow supervisory role several weeks each winter.
- Responds to and provides guidance for emergency situations and repairs to transportation infrastructure.
8. Other:
- Performs related duties as required to meet the needs of the city.
- Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property to Fleet Services, Risk Management and Transportation Maintenance Manager.
- Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
Generally, duties are listed from most to least critical or time consuming.
CITY VISION AND VALUES :
The City of Boulder is committed to service excellence for an inspired future and the following values:
Customer service - We are dedicated to exceeding the expectations of our community and our co-workers by demonstrating consistent and professional service with a solution-oriented approach.
Respect - We champion diversity and welcome individual perspectives, backgrounds and opinions. We are open-minded and treat all individuals with respect and dignity.
Integrity - We are stewards of the public’s trust and are committed to service that is transparent and consistent with city regulations and policies. We are honorable, follow through on our commitments and accept responsibility.
Collaboration - We are committed to organizational success and celebrate our shared dedication to public service. We believe community collaboration and the sum of our individual contributions leads to great results.
Innovation - We promote a forward-thinking environment that supports creativity, calculated risks and continuous improvement. We embrace change and learn from others in order to deliver leading edge service.
ORGANIZATION STRUCTURE :
(1)
TITLE OF IMMEDIATE SUPERVISOR
: Transportation Maintenance Manager
(2)
TITLE OF POSITION(S) OVER WHICH THIS POSITION HAS DIRECT SUPERVISION
: None
REQUIRED MINIMUM QUALIFICATIONS :
Bachelor’s degree in Urban Planning, Public Policy, Engineering, Construction Management, or a related field and at least five years of progressively responsible transportation experience or any equivalent combination of education and experience. Thorough knowledge of transportation infrastructure operations and maintenance, greenscape maintenance including snow and ice control. Ability to plan work activities, to give and receive verbal instructions, and to coordinate the work of others. Effective communication skills, including strong written and verbal communication. Demonstrated interpersonal skills including the ability to resolve problems and provide information to the public in a responsive and courteous manner, to act as a leader and coordinate the work of others, and to develop and maintain effective working relationships at all levels of the organization.
Demonstrated ability and initiative to work independently with minimal supervision, to prioritize and resolve problems and to carry tasks to completion. Ability to effectively use technology as required in the office and in the field. Asset management database knowledge and usage. Ability to perform a wide variety of physical and manual tasks in an outdoor environment. Physical ability to stand, walk, and kneel and to use a variety of tools and equipment while working in and around moving traffic.
Working knowledge of applicable OSHA, EPA, and DOT safety regulations. Ability to occasionally operate equipment.
Willingness to participate in training which is applicable to job requirements. Ability to obtain within six months from date of hire: First Aid/CPR certified through Red Cross or equivalent accredited institution. Ability and willingness to work irregular hours, weekends, evenings, holidays, and/or emergencies. Valid driver’s license. Have and maintain acceptable background information, including criminal conviction history and motor vehicle record.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications :
Ability to read construction drawings. Work experience demonstrating a background in street construction or maintenance, asphalt and concrete work, or general construction and equipment operation. Working knowledge of irrigation and pump system design, hydraulics and maintenance practices. Working experience with irrigation and landscape plans and designs. A valid Colorado Commercial Driver’s License. ATSSA or equivalent certification as a Traffic Control Supervisor (TCS) or ability to obtain within one year. Bi-Lingual in English and Spanish.
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions :
In addition to the information listed in the required minimum qualifications section.
Physical and Mental Effort: Sufficient clarity of speech and hearing or other communication capabilities that permits the employee to communicate effectively on the telephone and in person. Sufficient vision or other powers of observation that permits the employee to review, evaluate and prepare a variety of written documents and materials. Sufficient manual dexterity that permits the employee to operate computer equipment and other office equipment, and construction inspection equipment. Sufficient personal mobility and physical reflexes, which permits the employee to work in an office setting and to visit construction work sites requiring walking over rough surfaces and climbing. Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard. Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
Work Environment: Works primarily in a clean, comfortable environment. Routine visits to construction work sites and city industrial facilities where there is exposure to open trenches, confined spaces, moving equipment, traffic, mechanical and electrical equipment, pressurized liquids and gasses, chemicals and open water.
Machines and equipment used include but are not limited to the following: Frequently uses standard office equipment including personal computers, telephones, calculators and copy/fax machines. Occasionally uses city vehicles and heavy equipment. Also uses two-way radio communication.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
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