Travel Advisor

Full Time
West Springfield, MA 01089
Posted
Job description
Overview:
Are you passionate about travel and helping others?

Join our amazing travel team and bring our members’ travel dreams to life!

AAA Northeast is looking for an energetic and motivated Travel Advisor to join our travel team.

AAA has been helping and serving its members for more than a century on the road and beyond. As one of North America’s largest leisure travel agencies, AAA Travel has always been on the forefront of what’s next in dreaming, planning, and going and we are looking for enthusiastic travel professionals to join our growing team.

Hiring Range: $18.00-$19.50

Sign-on bonus terms
: Any candidate who accepts a full-time, regular job as a Remote Travel Advisor with AAA Northeast will be eligible to receive a $1500 sign-on bonus.
Effective 3/13/23 through 6/30/23. This bonus is payable in 2 installments, 1/2 when you start and 1/2 upon successful completion of 3 months of employment (3 months from the day you start work)
Responsibilities:
A successful AAA Travel Advisor is organized, self-motivated, detail-oriented and thrives in a fast-paced and ever-changing environment. You will provide excellent service and build relationships with our members while researching, reserving, and finalizing domestic and international travel arrangements.

The travel advisor role has the following responsibilities:

  • Curate travel experiences and share product knowledge- selling cruises, tours, resort packages, and independent adventures worldwide
  • Achieve assigned sales goals- build business by converting local, phone, and online leads
  • Give exemplary member service- we want to create raving fans through service excellence
  • Relationship building- create repeat clients and lasting relationships for future business
  • Brand ambassador & community involvement- represent AAA and our various services in your community through volunteer and local engagement

Job & Travel industry benefits:

  • Educational and discounted travel opportunities
  • Extensive travel industry training provided
  • Comprehensive benefits including: Health, dental, vision, 401(k) with up to 6% match, and paid time off consisting of Vacation, Sick days, Holidays, Volunteer time, and more
  • Additional 7 days of Educational Travel time off
  • Competitive salary, incentive pay, annual bonus opportunity
  • Hybrid and remote positions available
  • Tuition reimbursement, health & wellness rebates, and more
  • Complimentary AAA Premier membership

Qualifications:

  • High school Diploma or GED Required
  • 2+ years of experience in the travel industry or customer service/sales environment preferred
  • Proficient with basic computer knowledge, well-organized, and able to learn new systems
  • Personal travel experience always a plus!

AAA Northeast is driven by the diverse talents, skills, passions and expertise of our team. We’re continuously expanding and redefining our innovative products and services to create the best experiences for our members. As we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

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