Job description
Unit Secretary
Job Summary:
Provides secretarial support and care for patients and families during his/her assigned shift. Communicates with nursing staff, provider office staff, and/or other entities facilities regarding patient information, while carrying out assigned receptionist and secretarial duties.
Minimum Qualifications:
- High School Graduate/GED
- At least one year experience in a secretarial position preferred
Knowledge, Skills & Abilities:
- Ability to provide excellent patient and customer service to all patients, their visitors, and all internal and external teammates.
- Effective interpersonal skills to collaborate with teammates and relate to patients with varying degrees of illness.
- Attention to detail.
- Ability to set priorities and organize many functions at the same time for an entire unit.
- Flexibility and calmness required in order to perform a variety of functions in a setting which may be stressful or change unexpectedly due to a patient's condition.
- Ability to follow oral and written instructions.
- Ability to speak, read, write, and communicate effectively.
- Able to learn new software rapidly. Knowledge of Epic or EMR is helpful.
- Familiarity with basic medical terminology.
Location: Wayne UNC Health Care · EMERGENCY DEPT
Schedule: Full Time, 11a-11p
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