Summary:
Reporting directly to the Provost, the University Registrar serves as a key member of the academic affairs leadership team by coordinating, supervising, managing, and leading all functions and services of the Registrar's Office (RO). With the support of the Associate and Assistant Registrars and other RO staff, specific areas of responsibility include, but are not limited to, maintenance, management, and integrity of all student academic records; curriculum management; the creation and maintenance of course schedules; student registration; recording and reporting grades; transcript evaluations; transfer and articulations; university catalogs; degree audit and awarding of degrees; provision of transcripts and diplomas; classroom/instructional space assignment and utilization; degree and enrollment verification; information reporting; compliance with FERPA and other relevant regulations; preparation of required state and federal government and accrediting agency audits and reports; VA certification and related processes; and the establishment and maintenance of processes for the equitable and consistent administration of policies and procedures as they relate to academic record keeping. The University Registrar provides strong leadership consistent with the academic goals and mission of the institution and works to foster a student-centered and excellent customer-service-oriented approach to operations. The University Registrar serves as a member of the Faculty Council's Standing Committee on Academic Affairs and has a shared leadership role on the University's Student Registration and Retention Operations Team. The University Registrar defines business processes for records, registration, and scheduling, and plays a crucial role in technical and policy implementations.

Department: Registrar's Office

Education/Experience:
Masters degree plus 7 years of progressively responsible experience in a university Registrars Office, or equivalent combination of education and experience. Supervisory and leadership experience preferred.

Knowledge/Skills/Ability:

• A strong record demonstrating the ability to lead, manage, develop, and assess people, programs, projects, and initiatives in a university registrars office.
• A demonstrated pattern of sound judgment, tact, and discretion in handling sensitive and confidential information.
• Ability to complete complex projects and make forward progress on strategic initiatives.
• Ability to use data to support curricular planning and implementation, institutional improvement, and the development and implementation of strategic initiatives.
• Proficient in using a student information system (Ellucian Colleague preferred) and learning management system (Blackboard preferred).
• Ability to manage software system implementations, integrations, and migrations.
• Highly organized with critical focus on detail, accuracy, and efficient workflow.
• Ability to handle confidential and sensitive information appropriately, and to maintain strict confidentiality.
• Ability to learn and understand academic programs, degree requirements and academic policies in a university setting.
• Expertise in interpretation and enforcement of relevant University, state, and federal regulations.
• Excellent interpersonal and cultural competency skills, commitment to modeling inclusive behavior and promoting a culture of belonging, and demonstrated ability to communicate and work collaboratively and effectively with a wide range of constituencies in a diverse community.
• Excellent written and verbal communication skills.
• Excellent technical, analytical, reasoning, and problem-solving skills.
• Strong organizational skills that reflect the ability to prioritize and perform multiple tasks effectively under pressure with excellent attention to detail and deadlines.
• Effective fiscal planning and budgeting skills, and demonstrated ability to manage and steward human and fiscal resources.
• Ability to balance multiple responsibilities, work effectively under pressure, set priorities, meet deadlines, and maintain accuracy and attention to detail.
• Sound professional judgment, flexibility, willingness to learn and implement new technologies, and the highest standards of professional ethics and integrity.
• Proficient in Microsoft Office applications including, Excel, PowerPoint, Teams, and Word.
• Strong commitment to integrity, excellence, learning, and community.
• Strong commitment to professional development.
• Ability to travel between campuses as needed.
• Ability to work evenings and weekends as needed.

Physical Requirements:
Light work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Sedentary work: data entry, talking, hearing, repetitive motions. Close visual acuity. Not substantially exposed to adverse environmental conditions.

Essential Functions:
The University Registrar is the leader and administrative head of the Registrars Office, with responsibility for the following functional areas and operations. PLANNING AND POLICY:

• Develop, propose, and implement (upon approval) a multi-year academic calendar.
• Prepare and distribute an enrollment calendar.
• Review, develop, design, and implement procedures and business processes for records, registration, and scheduling, to increase department efficiency and effectiveness.
• Interpret and administer academic policies. Propose new policies or modifications to existing policies as warranted. Implement new policies.

RO-RELATED INFORMATION TECHNOLOGY/SYSTEMS:

• Oversee and maintain the integrity of the student data in Ellucian Colleague and work jointly with the Office of Information Technology in the adoption, implementation, and upgrading of systems and processes.
• In conjunction with the Assistant Registrar, Systems, oversee the testing, enhancements, and maintenance of the student module of Ellucian Colleague, and third-party applications that receive/send data to Colleague such as Ad-Astra and the National Student Clearinghouse.
• Develop, test, and implement electronic forms in conjunction with OIT and assistant registrars.
• Provide training and guidance to faculty and staff on student information system (SIS) functionality

ACADEMIC RECORDS:

• Ensure all student education records are maintained in an accurate and secure manner.
• Interpret and ensure compliance with recordkeeping standards, University policies and procedures, standards established by AACRAO, federal regulations, and accreditation rules.

FERPA COMPLIANCE:

• Serve as FERPA Compliance Officer and ensure Registrars Office and University policies are in compliance with FERPA.
• Ensure the provision of training on FERPA across all departments of the University.
• Serve as the primary resource for the institution in questions regarding compliance with FERPA.

REGISTRATION/COURSE SCHEDULING:

• Develop and implement a new and sustainable process for scheduling informed by best practices and aligned with the universitys organizational structure and resources.
• Ensure an efficient, effective, and timely registration process for all students.
• Supervise the Scheduling Coordinator and ensure the course schedule meets the needs of students and faculty each term.
• Oversee classroom/instructional space assignment and utilization, and make recommendations as warranted.
• Play a shared leadership role on the Student Registration and Retention Operations Team, working closely with colleagues from multiple units, including Student Success, Admissions, Financial Aid, Student Accounts, Student Affairs, Athletics, and Faculty.
• In collaboration with colleagues in the Office of Information Technology (OIT), lead the rollout and implementation of relevant software platforms.

CURRICULUM MANAGEMENT:

• Serve as a member of the Faculty Councils Standing Committee on Academic Affairs, advising on academic policy and facilitating the implementation of approved curricular changes.
• In collaboration with OIT and assistant registrar, lead the development and implementation of an electronic workflow for curricular forms, and pursue seamless integration with the catalog software.
• Assign new course numbers and update course information as needed.
• Working with the associate registrars, ensure alignment of the catalogs, degree audit, and course sequence grids.

GRADING/TRANSCRIPTS/ACADEMIC STANDING:

• Ensure the collection, processing, and reporting of student grades. Monitor compliance and report as necessary.
• Ensure execution of RO processes related to student academic standing and status, including, but not limited to, identification and notification of students on probation and suspension.
• Ensure the entry of all required information in the students record to reflect their academic status.
• Process reinstatements.
• Ensure the maintenance and accuracy of students academic transcripts and timely response to requests for processing transcripts.
• Ensure completion of the Deans List process each semester.

TRANSFER EVALUATION:

• Supervise the Associate Registrar with responsibility for:

- Transcript evaluation and transfer of credit processes.- Management of articulation agreements.- Implementation and maintenance of ARTSYS/Quottly (State of Maryland online articulations system) and the Transfer Equivalency System (TES).

• Collaborate with the Vice Provost for Outreach and relevant Admissions staff to ensure Stevenson remains a transfer-friendly institution in alignment with State expectations.

GRADUATION/COMMENCEMENT:

• Supervise the Associate Registrar with responsibility for:

- Coordination, evaluation, and certification of all graduation applications.- Preparation of diplomas and certificates.

• Serve on the Commencement Planning Committee.
• Participate in all commencement ceremonies.

CATALOG:

• Supervise the Associate Registrar who supervises the Assistant Registrar with responsibility for:

- Working with all relevant departments to determine the accuracy of information to be entered into the catalogs.- Using the catalog software to make updates.- Producing the camera-ready version of the catalogs and working with the web team for publication to the University website.

• Establish an annual timeline and workflow to ensure timely publication of the University Catalogs.

REPORTING:

• Ensure the preparation and submission of all required reports including, but not limited to, the I-6 report (MHEC); the annual federal financial aid audit; and National Student Clearinghouse reporting.
• Develop reports and analyze data as warranted or requested.

VETERANS ADMINISTRATION

• Supervise the Associate Registrar who supervises the Assistant Registrar with responsibility for:

- Serving as the universitys VA Certifying Official.- Veterans Administration functions.- Military education benefits functions.

• Ensure VA records are maintained in accordance with federal law and supervise the preparation of records for yearly audit.
• Ensure timely and accurate administration of veterans benefits.

BUDGET MANAGEMENT:

• Plan, develop, and manage the Registrars Office budget in accordance with University procedures and guidelines.

Reports To: Executive Vice President & Provost

Work Location: Owings Mills

Position Category: Staff

Position Type:

Months/Year: 12

Hrs/Week: 40

FLSA: Exempt

Close Date:

Open Until Filled: No

To be considered for this position please visit our web site and apply on line at the following link: stevenson.peopleadmin.com

EOE/AA Employer of Minorities/Females/Veterans/Disability

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