Job description

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.
Remote Options: The position is 100% remote to the locations below. Please note, pay rates will vary depending on location.
Denver, CO.
New York, NY.
Houston, TX.
Los Angeles, CA.
San Diego, CA.
We are seeking a User Experience Researcher on a contract basis to help support our customer’s business needs. you’ll have the opportunity to partner directly with a single, tightly integrated pod with significant freedom to operate with the time, people, and space necessary for conceiving, building, and launching brand new products. Research is paramount to this organization’s success - formative research is needed to identify the right latent needs or problems in the world to tackle with product solutions, iterative design research is needed to mold early product ideas into testable prototypes, and creative, evaluative research is needed to improve and prepare those products for the market.

What You’ll Do:
Collaborate closely with researchers, designers, PMs & engineers to identify, define and deliver meaningful products into the world.
Collaboratively and independently develop and execute research roadmaps.
Lead various research studies throughout all the phases of the product development cycle.
Contribute to product strategy, execution, and go-to-market plan.
Manage research vendors to help augment the work of the research team.
Plan, conduct, or analyze qualitative research with employees.
Program, deploy and analyze surveys with employees.
Working on internal developer tools.

Must-Haves:
5+ years of research experience in the industry.
Verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
Strong ability to work independently and manage one’s time.
Extensive experience with data and utilizing numbers to define and support hypotheses.
Extensive experience with storytelling to get traction with various audiences.
Extensive experience with autonomy and decision-making to balance demands.
Strong mentoring skills are necessary to provide support and constructive performance feedback.
Familiarity with product developer processes, coding languages, coding environments, etc.
Qualitative research – planning, conducting, analyzing, and presenting results.
Survey research/mixed methods research experience.

Education:
BA/BS in a human behavior-related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics.

Hours & Location:
M-F, 40 hours/week. This role is 100% Remote.
All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application.
Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program
Accrued PTO: Up to 15 days per 12 months on assignment
New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)
Please note: In order to create a safe, productive work environment, our client is requiring all contractors to be fully vaccinated according to the CDC guidelines (please inform your employer if you need a medical or religious exemption). Prior to onboarding, contractors will be required to attest that they are fully vaccinated. Boosters are required to be received by March 28, 2022, or six months after receiving the final dose of the original vaccination series, whichever is later. The expected Return to Office date is July 2022

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