Job description

INTRODUCTION:

Veterinary Assistants are under the direct guidance and supervision of doctors and managers. Incumbents of this position are required to assist the practitioners to the fullest possible extent, to help improve the quality of care given to the patients of East Riverside Veterinary Hospital, and to aid the practitioners in achieving greater efficiency by relieving them of technical work and administrative detail.

EDUCATION & EXPERIENCE:

High school diploma or equivalent preferred.

KNOWLEDGE:

-Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
-Biology: Knowledge of animal anatomy, physiology, behavior, and medical terminology.
-English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

SKILLS:

-Active Learning: Understanding the implications of new information for both current and future problem-solving and decision-making.

-Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

-Speaking: Talking to others to convey information effectively.

-Writing: Communicating effectively in writing as appropriate for the needs of the audience.

WORK CONTEXT:

Body Positioning:

-Requires standing and/or walking for long periods of time

-Requires kneeling, crouching, stooping

-Requires use of stairs and ladders

-Requires using hands to reach, handle, manipulate, or feel objects or animals

-Requires ability to lift or carry animals weighing 50 lbs or more

-Requires ability to handle dogs weighing up to 150 lbs

Communication:

-Requires face-to-face discussions with co-workers and clients

-Requires telephone conversations

Job Hazards:

-Includes exposure to hazardous chemicals

-Includes exposure to disease or infections

-Includes exposure to radiation

-Includes exposure to aggressive animals

-Includes exposure to bites, scratches, and animal waste

-Includes exposure to unpleasant odors and noises

Responsibility for Others:

-Includes responsibility for the health and safety of others

Work Attire:

-Requires wearing protective or safety equipment when performing hazardous tasks

Level of Challenge:

-Requires being exact or highly accurate

TASKS:

-Hold or restrain animals during veterinary procedures

-Walk and feed animals

-Clean and maintain kennels, examination, and surgery rooms

-Perform grooming tasks, such as trimming nails, bathing, and shaving

-Take vitals and evaluate patient status

-Record information into the medical record

-Update doctors and owners on patient statuses

-Provide assistance with euthanasia of animals and aftercare

-Administer oral medications or injections to animals as prescribed by veterinarians

-Fill prescriptions

-Prepare patients for surgery, including intubation and placement of IV catheter

-Monitor animals during and after surgery and notify veterinarians of any unusual changes or symptoms

-Prepare examination and surgery rooms by stocking them with appropriate supplies

-Clean, maintain, and sterilize instruments or equipment

-Perform dental prophylaxis

-Collect laboratory specimens, such as blood, urine, or feces, for testing

-Perform routine laboratory tests or diagnostic tests, such as taking x-rays

-Educate or advise clients on preventative care, nutrition, or behavior problems

-Educate clients on medications and post-op care

-Perform office reception duties, such as scheduling appointments or helping customers

-Ensure a smooth and timely flow of outpatient appointments from the check-in to the discharge

CONTROLS OVER WORK:

The practitioners provide continuing or individual assignments indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The practitioners provide additional, specific instructions for new, difficult, or unusual assignments in animal health care, including suggested work methods or advice on source materials available. The Veterinary Assistant uses initiative in carrying out recurring assignments independently without specific instructions but refers to deviations, problems, and unfamiliar situations not covered by instructions to the practitioner for decision or help. The practitioners assure that the finished work and methods used are technically accurate and in compliance with instructions or established procedures. Review of the work increases with more difficult assignments if the assistant has not previously performed similar assignments. Administrative supervision may be provided by the Office Manager and Hospital Manager.

ADVANCEMENT:

Veterinary Assistants in this practice will be taught and trained to the limits of their potential. Further advancement may be obtained by acquiring an associate degree in veterinary technology with certification.

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Monday to Friday
• Overnight shift
• Weekend availability

COVID-19 considerations:
We are following the state and local guidelines for mask-wearing. Curbside services are available on request. The hospital is sanitized regularly.

Ability to commute/relocate:

• New Orleans, LA 70115: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Animal care: 1 year (Preferred)
• Veterinary assistant: 1 year (Preferred)

Work Location: One location

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