Job description

SUMMARY

The purpose of the Vice President of Human Resources position is to direct, plan, and administer all

High Point Housing Authority’s (“HPHA” or “Agency”) personnel policies and procedures as they relate to the Agency planning and human resources functions.

As a member of the executive team, the Vice President of Human Resources performs a variety of administrative and supervisory duties, including but not limited to; developing and administering personnel policies, programs, and regulations in accordance with applicable laws and regulations; developing and/or interpreting personnel policies and procedures; receiving and addressing employee concerns and grievances; collating planning components from other divisions and assembling them into comprehensive plans for accomplishing the mission of the Agency; reporting to various government or oversight agencies; researching, recommending, administering benefits and programs; assisting in the preparation of the annual budget; maintaining personnel records; and internal newsletter development.

Participates in pre-employment interviews, supervises, evaluates performance and trains staff.

24/7 on-call duty is required.

All activities must support the Agency’s strategic goals and objectives and produce results that accomplish the goals and functions assigned to the Human Resources Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The statements below are intended to describe the general nature and scope of work being

performed by this position. This is not a complete listing of all responsibilities, duties and/or

skills required. Other duties may be assigned.

• Serves as the planner for the Agency, working closely with the other members of the executive team.
• Directs, plans, and administers all phases of human resources for the HPHA.

• Develops and administers personnel policies, programs, rules, and regulations in accordance with applicable federal, state, and local laws, ordinances, and procedures; conducts necessary research.
• Recommends amendments to existing policies or writes new policies, as appropriate.
• Interprets personnel rules and regulations for executive team and employees.
• Receives and addresses employee concerns and grievances; advises executive team and employees.
• Administers and monitors compliance with such policies or legal requirements as Fair Labor

Standards, Equal Employment Opportunity Commission (“EEOC”) guidelines, etc.; prepares and submits records and reports as required by federal and/or state governing agencies.

• Develops recruitment program; develops and maintains sources of qualified applicants.
• Researches, recommends, and administers benefits programs; ensures acquisition and maintenance of all adequate insurance coverage; prepares payment requests for insurance premiums.
• Maintains personnel records of all employees.
• Provides confirmation of past employment; oversees the maintenance of classification plan and comparability studies; prepares maintenance wage rate surveys; places employment ads.
• Develops and administers special projects as assigned by the Chief Executive Officer (“CEO”).
• Oversees and participates in interviews for all positions.
• Serves as witness and advisor for all disciplinary actions.
• Serves as designee of CEO for employee involuntary terminations.
• Responds to all EEOC charges, ESC hearings, and other legal matters relating to human resources.
• Serves as administrator for evaluation system.
• Serves as Hearing Officer and Preliminary Settlement Official for all Section 8 and Public

Housing hearings and preliminary settlement meetings.

• Administers the safety program.
• Assist with the completion of the Agency Annual Plan and submission to the Department of

Housing and Urban Development (“HUD”) as required.

• Assist with the completion of the completion of the Agency Annual Report and submission to

Mayor of City of High Point as required.

• Maintains COBRA records.
• Assist with community fundraisers for Agency contributions, i.e. United Way, etc., as required.
• Organizes special events for the Agency.
• Assist with Agency newsletter, as required.
• Assist with writing and submitting all news releases to local media as well as to national publications, as required.

• Serves as back-up to Chief Executive Officer’s Executive Assistant to assist in the preparation and organization of monthly Board meetings, i.e. prepare agenda, agenda notebooks and comments of Board meetings; assembles packages for Board members and attorney; coordinates distribution of Board data and Board meeting notices; arranges meetings of Board; calls Board and attorney to remind about meetings.
• Serves as back-up to Public Relations and Social Media Coordinator to assist in the preparation and organization of public relations, social media and HUD Reporting activities as assigned by the CEO, i.e. Annual Plan, Annual Report, Newsletters, News

Releases.

• Notarizes documents as necessary
• Performs other duties as assigned.

BEHAVIORAL COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:

Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates.

Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them; strives for optimal results and success; conveys an appropriate sense of urgency and brings issues to closure; and persists despite any obstacles and/or opposition.

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands, monitors, and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers.

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively, orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively.

Analytical Skills: Synthesizes complex or diverse information; collects and researches data; and uses knowledge and experience to complement data.

Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each competency

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the job competencies.

Job Competencies

• Knowledge of the methods, procedures and policies of the HPHA as they relate to the performance of the essential duties of the Human Resources Manager.

• Knowledge of principles and practices of planning, directing, and administering all phases of human resources for the Agency.
• Knowledge of the laws, ordinances, standards, and regulations pertaining to the essential duties and responsibilities of the position.
• Knowledge of the organization of the department, and of related departments and agencies.
• Knowledge of any occupational hazards and adheres to safety precautions inherent in performing the essential functions of the work.
• Knowledge of terminology and related professional languages used within the department as such pertains to work responsibilities.
• Knowledge of media practices and public relation philosophies.
• Knows how to maintain cooperative and effective relationships with intra and interdepartmental personnel, as well as any external entities with whom the position interacts.
• Proven application of the principles of supervision, training, motivation, and performance evaluation.

Education and/or Experience

Bachelor’s degree in human resource management or closely related field, Master’s degree preferred. Five (5) years of previous experience and/or training that includes human resource experience. An equivalent combination of education and experience may be considered.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, press releases, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from media, groups of managers, clients, customers, and the general public.

Mathematical Skills

Proficient in advanced mathematical concepts such as the ability to calculate decimals and percentages; ability to perform mathematical operations with fractions; ability to compute discount, interest, profit and loss, ratio, and proportion.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to exercise sound independent judgment within established guidelines, and where guidelines are absent, innovates in a responsible manner.

Computer Skills

To perform this job successfully, an individual should have strong computer skills (Microsoft

Office, Outlook, HR information systems, spreadsheet programs, database software, and the

Internet). Must be able to learn other computer programs as required by assigned tasks.

Certificates, Licenses, Registrations

Possession of a valid North Carolina driver’s license and the ability to be insurable under the

Agency’s automobile insurance plan at the standard rate.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is generally required to maintain a stationary position. Daily movements include sitting; standing; operating computers and other office equipment (requiring repetitive keyboarding); reaching and grasping; moving about the office; and attending onsite and offsite meetings. The employee must be able to exchange information in person, in writing, and via e-mail and telephone. The position is required to attend both onsite and off-site meetings. The employee must occasionally transport weight up to 30 to

50 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may

be made to enable individuals with disabilities to perform the essential functions.

Position generally works in a standard, climate-controlled, office environment, but frequently visits alternative locations such as reception areas, workshops, warehouses, Agency grounds and/or other off-site venues (which may result in exposure to extreme heat or cold). The noise level in the general work environment is usually moderate.

Job Type: Full-time

Schedule:

• Monday to Friday

Ability to commute/relocate:

• High Point, NC 27261: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)

License/Certification:

• Human Resources Certification (Preferred)

Work Location: One location

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