Job description
Description
Come join the SHIBA team!
Are you an experienced volunteer organizer that is looking for an opportunity to work for the State of Idaho in the Couer d'Alene area? Looking for affordable benefits and a rich retirement plan with PERSI?
The Department of Insurance is recruiting for a Volunteer Services Coordinator to join the SHIBA (Senior Health Insurance Benefits Advisors) Program team. The selected individual will play a key role in our Couer d'Alene office.
This role will be best for an individual who enjoys giving presentations, organizing volunteer recruitment programs, and managing the utilization of volunteer workers. This role will be supported and trained by the SHIBA team. We welcome all levels of experience to apply for this opening. Hiring managers are continuously considering applications for this position. This job announcement will be closed if the position is filled prior to the closing date.
BE PART OF THE SHIBA PROGRAM TEAM AT DOI
Senior Health Insurance Benefits Advisors (SHIBA) is a free, unbiased resource empowering Idahoans, with community volunteers and partners, to make informed decisions about Medicare through workshops, group presentations and personal counseling.
The mission of the Department of Insurance is to
serve and protect Idahoans by equitably, effectively and efficiently administering
the Idaho Insurance Code and the International Fire Code.
BE COMPENSATED WITH AN EXCELLENT BENEFITS PACKAGE
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Excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision & $11.00/month for dental -
Generous vacation and sick leave accrual beginning as soon as you start
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11 paid holidays a year
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Paid Parental Leave
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PERSI Nation's best state retirement systems(offers a lifetime benefit)
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Multiple savings plans, optional 401K, and optional 457
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Basic life insurance for employee and family
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employee covered at one times annual salary
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spouse covered at $10,000
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child covered at $5,000
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Public Service student loan forgiveness– eligibility requirements may apply.
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Wellness programs
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Ongoing training opportunities
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And more!
Example of Duties
- Develops volunteer services goals and objectives.
- Recruits, screens, interviews, and selects volunteers.
- Analyzes work sites to determine potential for volunteer placement.
- Places volunteers in appropriate jobs and evaluates performance.
- Conducts orientation of volunteers and establishes, monitors, and conducts volunteer training.
- Participates in and speaks to community groups to promote the volunteer program and Medicare education.
- Implements training programs for Medicare, limited income assistance programs, and supplemental insurances.
- Counsels and educates beneficiaries on a one-on-one basis.
- Analyzes billing and coding of medical claims.
- Plans, promotes, and implements special projects requiring community support.
- Develops marketing and training materials.
- Evaluates program performance.
- Produces monthly and quarterly reports.
Minimum Qualifications
Experience:
- Planning, developing, and maintaining programs to utilize volunteer workers;
- Utilizing community resources for recruitment of volunteers;
- Supervising volunteers including interviewing, selection, and performance evaluation;
- Training volunteer workers; maintaining program records;
- Preparing and giving oral presentations to groups.
Preferred/Desirable Qualifications:
- Experience reviewing and interpreting insurance policies as a regular part of the job;
- Ability and willingness to travel frequently.
Supplemental Information
The selected candidate will be required to successfully pass a fingerprint background check prior to hire date and every five years thereafter.
The DOI embraces diversity and equal opportunity in a serious way. The agency is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to create an inclusive work culture that encourages, supports, and celebrates the diverse voices of our team members. This helps to fuel innovation, a connection to customers and the communities served in Idaho.
The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov .
Preference may be given to veterans who qualify under state and federal laws and regulations.
To learn more about Idaho's DOI and the important work we do, go to the DOI website, and follow us on Facebook, Twitter , and LinkedIn .
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